Salesforce Certified Strategy Designer Practice Exam Questions

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Want to become a Salesforce Certified Strategy Designer? You should pass Strategy Designer exam to get this certification. Salesforce Certified Strategy Designer should have knowledge of how to use design methods to create compelling experience strategies that drive business outcomes using the Salesforce Platform. FreeTestShare designed Salesforce Certified Strategy Designer Practice Exam Questions to help you practice real questions and answers so that you can pass your Salesforce Certified Strategy Designer exam easily.

You can practice free Strategy Designer practice exam below.

Page 1 of 6

1. In a usability test, who is responsible for managing and controlling the tests?

Moderator

UX Designer

Users

2. Is it a good practice to create a system diagram to visualize current and future features integrated with Salesforce?

Yes

3. Why is Storytelling fundamental to convey a Strategic Vision?

It is fundamental to use storytelling as a prompt during ideation to steer the creation of ideas.

It helps in guiding others through your understanding and expected outcome by framing the needs and solutions as a narrative.

4. Which of the following are common Environmental, Societal and Governance, also known as ESG, metrics?

Planet, Prosperity, Perfection

Profit, Planet, Partners

People, Performance, Politics

Planet, People, Prosperity

5. What can be triggered if complex sharing dependencies are included in a change set?

Record Locks

ETL error

Roll-back

6. Which of the following is NOT an activity that can be used to manipulate data within a Report?

Bucket

Filter

Analyze

Do Math

Group

7. Keeping the scope broad before the project allows for a more human-centered process to find the most impactful solution.

FALSE

TRUE

8. Which of the following is NOT a type of formula field output?

Relation

Checkbox

Percent

Currency

9. How many fields per stage does the Case Path component allow?

Up to 3

Up to 5

Up to 15

Up to 10

10. Of the following Strategy Design Research Methods, which one is the appropiate one for this stage:

Inspiration / Idea Generation

Observations

Interviews

Journal Studies

Page 2 of 6

11. In which phase of the Challenge Scoping process must researchers ask themselves the following question: What business, customer and social outcomes will this solution drive?

Create a project plan

Articulate the opportunity for design

Establish the problem-solving approach

Identify measures of success and potential risk

Understand the need

12. Managers who constantly voice their oppinions about why a given piece of innovation WON´T work should NOT be brought into brainstorming sessions during the Idea Generation phase.

FALSE

TRUE

13. Prompts should not be used during brainstorming sessions because they will lead the participants towards expected results, thereby curtailing innovation and free thinking.

FALSE

TRUE

14. Of the 4 target types to measure business success, which one fits the following example: Tracking growth of a re-modelled and fully translated spanish website for a company that operates in the US.

Expansion Target

Efficiency Target

Growth Target

Customer Satisfaction Target

15. Which of the following items is best described by this definition? " List of records (like Leads or Contacts) that meet the criteria you define."

Records

Reports

Dashboards

Exports

16. What is Sustainable Design?

A method of design that focuses on the needs to the client above everythign else.

A method of designing that brings value to both customers, companies and communities.

A method of design that focuses on the needs to the company above everythign else.

17. One of the most fundamental aspects of Idea Synthesis is come up with a single definitive solution.

FALSE

TRUE

18. True or False? Users will be able to share Folder-level access permissions based on Territory.

TRUE

FALSE

19. What is required when programming an email notification workflow rule?

A Process to invoke the Workflow

A Flow to invoke the Workflow

Email Template

A csv list of receivers

20. For the Discovery/Understanding phase fo the Strategy Design Research, the best tool to use is analogous research.

FALSE

TRUE

Page 3 of 6

21. Of the 4 target types to measure business success, which one fits the following example: Adoption tracking of a new app.

Expansion Target

Growth Target

Customer Satisfaction Target

Efficiency Target

22. During the Framing and Scoping process, which of the following is the first step for researchers to undertake?

Articulate the opportunity for design

Understand the need

Create a project plan

Identify measures of success and potential risk

Establish the problem-solving approach

23. 1.Which si the Report Format that allow users to summarise by both Rows and Columns?

Joined Reports

Matrix

Tabular

Summary

24. Which type of Release Category is described here: Bug fixes and simple changes.

Minor

Major

Patch

25. What is the correct gramatical structure of a brainstorming session as defined by Salesforce?

What do you think...

What is the correct way...

How are we doing X wrong....

How might we...

26. True or False? Users can use Salesforce Today to prepare for meetings, stay in touch with customers, quickly join conference calls, and generally manage your day.

FALSE

TRUE

27. Within the context of Product Roadmap creation, what are RATs?

Repeatable Accessories to Terminate

Cute rodents

Required Actions to Take

Riskiest Assumptions to Test

28. True or False? Each dashboard has a running user, whose security settings determine which data to display in a dashboard.

TRUE

FALSE

29. Surveys should be used for the Discovery/Understanding phase fo the Strategy Design Research.

FALSE

TRUE

30. In which phase of the Challenge Scoping process must researchers ask themselves the following question: Why is this strategy the right one for this given challenge?

Create a project plan

Establish the problem-solving approach

Understand the need

Articulate the opportunity for design

Identify measures of success and potential risk

Page 4 of 6

31. Of the following steps in the process of developing a cohesive early-project Strategy Design, which one is responsible for: Ensuring that the team is working for a goal that is meaningful and will bring valuable benefits to the organization?

Project Research

Idea Generation

Challenge Framing

Craft of Key insights

32. Which of the Report tools will a User have to use if the Report should show only Closed Lost opportunities for “active” products from this financial year.

Diagrams

Buckets

Filters

Groups

33. Can a Delegated Approver reassign approval requests?

Yes

34. Prototypes are ment to answer questions. But, what type of questions should prototypes answer as per the recommendations that Salesforce offers?

Exclusively Aesthetic

Tactical and Experiential

High Level

Both High Level and Tactical and Experiential

35. A lack of allignment across an organization is a lossing strategy because it will lead to resistance and lack of trust.

FALSE

TRUE

36. During the early phases of a Strategy Research, what is the name of the first allignment moment in a project?

Scoping

Craft of Key insights

Project Research

Challenge Framing

37. Are the motivations of the problem solver part of a perpetuating circle of exclusion with shuts out diverse people?

Yes

38. Limiting the solution space by establishing the approach and creating a filtered and well limited-plan allows for greater opportunities to discover and explore.

FALSE

TRUE

39. What can be built to allow agents to quickly gather data from a customer while on the phone by vieweing a series of pre-defined screens that allow input?

An Assignment Rule

A Workflow Rule

A Process

a Flow

40. Which of the following is NOT a principle of Human centered Design?

Improvable

Feasible

Viable

Desirable

Page 5 of 6

41. Each developer tracks any changes made in their customization for the release. The tracking tool can be anything from a spreadsheet to a work tracking system.

TRUE

FALSE

42. Which of the following Report Folders sharing settings is NOT available in Salesforce?

Shared

Hidden

Public

Management Only

43. While using Salesforce to Salesforce can the sharing of a child record be regulated from the parent record?

Yes

44. Prototypes should be used to confirm the usability of a given design.

FALSE

TRUE

45. Laura and her team at Terrible Tricycles are currently organizing a parents meeting where they aregue about how successful and satisfied they and their children are with the new product launched last fall, the motorized Tricycle.

What kind of research are they conducting?

Research for Inspiration

Research for Validating Assumptions

Research for Assessment

Research for Exploration

46. Which of the following is NOT an app development Model supported by Salesforce?

Apex Development

Org Development

Package Development

Change Set Development

47. Which fo the Following is NOT y type of report filter?

Column Limit

Cross Filter

Field Filter

Filter Logic

Row Limit

48. Which two Call Center KPIs are dramatically improved by Salesforce CTI integration?

Productivity and CSAT

Productivity and Handle Time

Handle Time and Cross Sell

Upsell and Handle Time

49. Which of the following cannot be migrated with a Change Set?

Custom Objects

Apps

Records

Record Types

50. The following question is an example of which of these phases in the process of Strategy Research?

What´s wrong with the status quo?

Craft of Key insights

Project Research

Idea Generation

Challenge Framing

Page 6 of 6

51. A lack of allignment across an organization is a lossing strategy because it will lead to low morale.

TRUE

FALSE

52. While using Salesforce to Salesforce, a maximum of 100 tasks per related record can be shared.

TRUE

FALSE

53. Narrowing the scope allows for wide exploration, as no further distractions are allowed to interfere with the project.

TRUE

FALSE

54. What will be required if a user wanted to add a Visualforce page to the Mobile Navigation menu?

A Custom Object for it.

A mobile component for it.

Visualforce pages cannot be accessed from mobile Salesforce.

A Tab for it.

55. Is the following one of the Unintended Consequences generally product of a lack of Tech Ethics? Displacement and societal shifts.

Yes

56. While using Salesforce to Salesforce, to stop sharing a case comment or attachment, you must make the records private.

TRUE

FALSE

57. Which two logic connectors will users be able to incorporate to the relation between the primary and related objects in a Report Type?

With and "With or Without"

With and Without

Incorporate and Exclude

Added and Extended

58. Prototypes should be used to generate ideas and provide prompts for others to expand.

FALSE

TRUE