Free Avaya ACSS 78201X Practice Exam Questions and Answers

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1. When a company’s internal DNS is down, how can a SIP Remote Worker client still register with the IP Office through the Wi-Fi connection?

The Internet router/firewall will proxy the IP Office IP address.

With the FQDN and port forwarding router the Internet DNS can work.

DHCP will redirect the registration.

The client must use the cellular network.

2. Which Voicemail Pro feature has a web interface to retrieve information left by the caller?

Voicemail Collect

Campaign

Looped Announcement

Avaya Contact Recorder

Auto Attendant

3. You are in the User Form of Manager, and you are trying to make the User a Power User, but on the profile drop-down menu that option is not appearing.

Why is this?

You have not checked the correct box to enable this feature.

There are no licenses available for this feature.

This User does not have an Extension.

The User has the wrong User Right assigned to them.

4. Which IP Office feature is required to initiate screen pops, where the caller ID triggers a computer to open a record related to that number?

IMAP

TAPILink Lite

UMS

Outlook Plugin

5. Refer to the exhibit.

You have configured enough SIP channels to carry the expected communications load, but users are reporting that sometimes they cannot call out and callers cannot get through.

Based on the information in the exhibit, what is causing the problem?

The system is ignoring refresh messages.

The caller ID is not passed by some carriers.

The calls are being referred incorrectly.

The timer should be set to 2 minutes.

6. A customer has requested that all users should be prevented from dialing international numbers.

What is the quickest way to apply the short code to the system’s short codes?

Apply the short code to the ARS table.

Apply the short code to a user right.

Apply the short code to all external lines.

Apply the short code to each user individually.

7. Which Configuration tile within the Configuration Wizard, must be populated first, before any other can be seen?

Users

Status

Ignite

System

8. Which Application will enable users to access their own recordings from within Media Manager?

Web Self Management

Web Self Recordings

Web Self Media Manager

Web Self Administration

9. Session Border Control is a key component for QoS, security and routing, for a customer using which two components? (Choose two.)

Analogue devices

Remote Workers

Dect Users

PRI-Trunk

SIP-Trunk

10. If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold?

a double bleep tone

silence

ringing

an automated voice saying “Please Hold”

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11. When creating a Short Code that is to connect to a Start point on Modules in the Voicemail Pro, which Short Code feature should you use?

Voicemail Call

Voicemail Collect

Voicemail Off

Voicemail On

12. A customer wants to use one of their local servers to supply the time and date for the IP Office.

In the System menu/Time Config Source, which setting would you select to achieve this?

Voicemail Pro/Manager

SNTP

None

Local

13. In an installation of Server Edition, as well as the IP Office, the Voicemail Pro and one-X® Portal are also installed at the same time. Therefore, by default they should both be running.

Which application would you use to check they are in fact up and running?

Voicemail Pro Windows Client

System Status Application

Web Manager

Manager Application

14. When planning for a Small Community Network (SCN), which two are required? (Choose two.)

PRI service

Preferred Edition

IP Routes

VCMs

248

15. Which application is used to access the IP Office Security Settings?

Web Manager Application

System Status Application

Monitor Application

Manager Application

16. There is a recommended order to powering up the IP Office 500 V2: first up the expansion modules before powering up the control unit.

Why is this?

It is easier to start with the expansion unit at the top and then work your way down.

All expansion units need to be powered for the control unit to discover them.

The expansion units may not always see the control unit if powered up last.

The expansion units take longer to power up.

17. In a Small Community Network (SCN) with Distributed Voicemail, which two are required? (Choose two.)

Local Host file

SMTP unblocked between Voicemail servers

Preferred Edition Licenses on all IP Office systems

Port 80 supported

IIS installed on all Voicemail Pro servers.

18. Which two applications does the Unified Communication Module (UCM) support without the addition of an external server? (Choose two.)

Avaya Contact Recorder

one-X® Communicator

one-X® Portal

Embedded Voicemail

Voicemail Pro

19. Which statement about the Linux OS for IP Office is true?

All initial IP Office system configurations must be completed via the Linux command line.

The Linux OS must be installed prior to beginning the IP Office Server Edition installation.

The IP Office for Linux software is provided as a single DVD orderable from Avaya, or downloaded to a USB Stick.

The base operating system installed is DO

20. Which two email clients are supported for IP Office IMAP services? (Choose two.)

MS Outlook

Lotus Messages

Microsoft Office Communicator

Lotus Notes

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21. With a combo card in an IP500 V2, which two types of Trunk cards can also be present in the control unit? (Choose two.)

BRI

E&M

SIP

PRI

Analog

22. Which two licenses are required for Avaya Communicator? (Choose two.)

Power User

Basic User

Receptionist

Remote Worker

Office Worker

23. Which three licenses are part of Centralized Licensing? (Choose three.)

SoftConsole

Power User

3rd Party Endpoints

Additional PRI Channels

SIP Trunk Channels

24. Which application must be used to access the IP Office Security Settings?

Web Self Administration Application

System Status Application

Monitor Application

Manager Application

25. To allow a user access to the SSA tool for system monitoring and troubleshooting, which rights group in the security setting must the user have enabled?

Admin System

Maint Admin

Installation group

Administration group

26. A customer tells you that the IP Office VoIP system has too much lag time between the speaker and the listener.

Which two statements describe what you should do to determine the cause of the delay? (Choose two.)

Use Wireshark.

Use debug view.

Enable RTCP monitoring.

Examine the IP Telephone VoIP settings.

Use SS

27. In which folder on the system SD card would you place the firmware files (.bin) for an IP telephone?

/backup

/primary

/dynamic

/lvmail

/temp

28. A law enforcement organization wants full-time automated authenticated recordings of speech from people calling an anonymous tip line. They include the "Tip Line" as a selection in their auto attendant.

When setting up Avaya Contact Recorder to do this, which two steps are needed? (Choose two.)

Create a user for the Tip Line calls.

Configure a Tip Line folder in the Voicemail Pro drive.

Select the time profile for Recording.

Create a short code to start and stop recording.

Set the recording destination to VRL

29. Which statement about Manager used in conjunction with Server Edition is correct?

Manager is not compatible with Server edition and you must use Web Manager to configure the system.

Manager is the only application you can use to configure User on the Server Edition.

Manager can only be installed from the Admin DV

Manager can be installed from either the admin DVD or Web Management.

30. A customer wants to hear a secondary dial tone when making outgoing calls.

Where is that function enabled?

on Short Code

on System Telephony

on ARS table

on User Telephony

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31. A customer wants all employees to be able to communicate seamlessly with each other and external parties. Some of their employees are often on the road, or off-site.

Which application could you recommend for these users?

Mobile Twinning

Avaya Communicator

Suggest the User divert their extension to their mobile

one-X Mobile Preferred

32. Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)

IP Office Server Edition must have an IP500 V2 Gateway to support SIP trunks.

IP Office Server Edition Non-Select can be expanded to support 2000 users.

IP Office Server Edition requires a primary and secondary server.

IP Office Server Edition is a software-based solution.

IP Office Server Edition can be upgraded to the Select version.

33. A customer’s main number is routed to the destination VM:Main in the incoming call route menu.

Where should you now look to see the routing of these calls?

Voicemail Pro Modules

Auto Attendant menu

Hunt Groups

Users