Free Access To Salesforce Financial Services Cloud Accredited Professional Exam Questions

test2022-09-14T03:29:07+00:00

Are you willing to become a Salesforce Financial Services Cloud Accredited Professional? The Financial Services Cloud Accredited Professional exam is intended for individuals who have the knowledge, skills, and experience with implementing the Salesforce Financial Services Cloud solution with an industry-specific data model. FreeTestShare has compiled the most comprehensive collection of Financial Services Cloud questions and answers to help you pass your Salesforce Financial Services Cloud Accredited Professional Exam. We have accumulated real Financial Services Cloud questions and answers so that you can prepare and pass the Financial Services Cloud exam on your first try.

This free practice test can now be used to assess your preparation.

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1. How can knowledge articles be used? (2 answers)

To display Salesforce answers

To display Salesforce solutions

To display for customer self-service

To resolve customer cases

2. What is the purpose of the service cloud (customer) portal? (2 answers)

To share support reports and dashboards with high profile accounts

To provide Web self-service by exposing knowledge articles

To allow customers to log and check the status cases online

To allow partners to access contact records for case collaboration.

3. Which of these Object Types are part of the Financial Services Cloud Data Model (Select 3)

FSC Packaged Objects

FSC Marketing Objects

Sales or Service Objects

FSC Standard Objects

Action Plan Objects

4. A time dependent action is placed in the work flow queue when the record is created.

When will the action be removed from the queue? (2 answers)

When the record no longer matches he rule criteria.

When the action is deleted from the workflow queue.

When a validation rule is triggered for the record

When another record triggers the same workflow rule

5. When importing data, what happens if some records do NOT met the data validation criteria?

Import process ignores the data validation criteria

Import process aborts when it encounters the first invalid record

Import process fails only for the records with invalid data.

Import process requires user authorization to import the invalid records

6. Which of the following statement is true of Financial Services Cloud?

You need to assign only the Financial Services Cloud license before you can access the product features

Financial Services Cloud sits on top of Sales and Service Cloud

Financial Services Cloud is an app you buy from AppExchange

Financial Services Cloud is for only Wealth Management companies

7. A sales executive at Universal containers wants to be notified whenever high-value opportunities are created for hot accounts.

How should an administrator meet this requirement?

Create an escalation rule based on the opportunity amount.

Create the workflow rule on opportunity object.

Create an auto-response rule on the opportunity amount.

Create a validation rule that evaluates the account rating

8. Person accounts store information about individual people by combining certain account and contact fields into a single record.

Using the Object Manager, on which Object do you configure the Person Account Page Layout?

The Person Account Record Type on the Account Object

The Person Account Record Type on the Contact Object

The Person Account Object

9. What can an administrator configure for users on the search results? (3 answers)

Filters by which users can narrow down results

Objects included in the search

Fields being searched on for each object.

Number of records displayed for each object.

Columns displayed for each object.

10. A user is having trouble logging into Salesforce. The users login history shows that this person has attempted to log in multiple times and has been locked out of the organization.

How can the system administrator help the user log into Salesforce? (2 answers)

Click reset password on the users record detail page.

Send an email to the user containing the user's password

Click unlock on the users record detail page

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11. The administrator at universal containers will create a custom field to track a specific Tier 2 support user on a case record.

What data type should be used while creating this custom field?

Hierarchical relationship

Lookup relationship

Formula

Lookup Filter

12. A user is not able to see the Actionable Relationship Center tab in his Financial Services Cloud Wealth Management App.

What steps should the Salesforce Admin take to troubleshoot this issue? (2 correct answers)

Check the user's permission assignments and make sure the Financial Services Cloud Extension License and the Financial Services Cloud Extension Permission Set are assigned to that user.

Log a Salesforce support ticket to add the Actionable Relationship Center tab to the Wealth Management App.

Check if the Actionable Relationship Center Tab was created as a custom tab and the Lighting Component was added to the page layout.

Remove the Relationship Map.

13. Which of the following allows you to report on historical data in Salesforce in order to monitor and spot trends?

summary report

matrix report

joined report

tabular report

Reporting snapshot

14. When converting a lead, how can an administrator capture custom lead data on the converted contact?

Use the lead conversion wizard to select the fields

Map custom lead field to the standard lead field

Use the data loader to move the custom lead data

Map custom lead fields to custom contact fields

15. Which of the following is NOT an area that Salesforce Financial Services Cloud serves?

Asset Management

Corporate & Institutional Banking

Legal Services

Lending Services

16. What can be done with a workflow field update action? (2 answers)

Change the record type of a record

Update the value of a formula field

Apply a specific value to a field

Update the value of a field on a child object

17. Universal Container wants to ensure that users complete the standard industry field when creating a new account record. To address the concern the administrator set the Industry field as required. However, some users are still able to create a new account record without completing the Industry Field.

What should an administrator do to troubleshoot the issues? (2 answers)

Verify the field-level security for the industry field is not set to "Read Only" on the user profiles.

Verify the industry field is set as required on all the account page layouts assigned to the users

Verify the users have the "Modify all data" permission for account on their profiles

Verify the users have the "Edit" permission for accounts on their profiles

18. What must an administrator do when creating a record type?

Create a new page layout for the record type

Set the field-level security for the record type

Assign the record type to the appropriate profiles

Add the record type to the required user records

19. The VP of sales at universal containers requested that "Verbal Agreement" be added as a new opportunity stage. The Administrator added this new picklist value to the stage field, but found that the new value was not available to users.

What should the administrator do?

Ensure the limit of 10 stage values was not exceeded

Ensure the new value was marked as active

Add the new value to the appropriate record type

Add the new value to the appropriate sales process

20. Which of these statements is true for the Person Accounts Model? (2 correct answers)

The Person Account record type can be used when a client is a business or an institution.

The Person Account model uses the standard Account object to hold all of the details about a person. The Account object has been extended with custom fields, record types, and more.

Person Accounts can not be related to cases, tasks, or calls.

The Person Account represents all aspects of the person. Data includes personhood details, such as birth date or tax ID number, and dealings with your organization, such as review frequency or service tier

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21. If two objects have a parent child relationship, how can a user access the child record from the parent record?

Lookup field

Related list

Custom link

Child field

22. What happens when you make changes to a Financial account record or primary group membership?

The rollup by lookup (RBL) configuration automatically updates the corresponding RBL summaries at the client and group levels.

The Admin needs to update the rollup by lookup (RBL) rules.

The Admin has to deactivate the Rollup By Lookup (RBL) rules and then force RBL recalculations.

23. Which information can you find under the Relationships Tab? - (Check the 3 that apply)

Summary information about Total Financial Accounts. This includes total assets under management at your firm, the Category (i.e. Platinum.), client interactions, including the last interaction and the next interaction scheduled in the future.

Primary household Information, including the members of the household and how the household is related to other groups.

Related accounts - accounts not directly included in the primary household.

Related contacts that play a role in the financial world of the client (i.e a family lawyer)

24. Universal containers is using a private sharing model. The US sales director needs full access to all records of the US sales representatives.

How can this be accomplished?

Place the US sales director in a queue with the US sales representative's

Define a role hierarchy where the US sales representatives roll up to the US sales director

Give the US sales director read/write/edit/delete object permissions on the profile

Define a role hierarchy where the US sales director rolls up to the CEO

25. Which of these statements is correct?

To give users access to the new action plans feature, you must add the Action Plans permission set to the user.

Lightning is not required to enable Action Plans

To assign the Action Plans permission set the user must have a Financial Services Cloud license.

Assigning the Action Plan permission set automatically assigns an Acton Plans permission set license to the user.

26. What standard object has a one-to-many relationship with the account object? (3 answers)

Lead

Opportunity

Campaign

Contact

Case

27. Universal Containers requires that the organization-wide default for opportunities be set to public read/write. However, sales users are complaining that opportunity reports return too many results, making it difficult to find their team's opportunities in the report results.

How can the system administrator address this problem?

Use the show filter to filter report results and reduce records returned

Move the opportunity reports into each user's personal reports

Update the sharing rules to limit user access to certain opportunity

Move the opportunity reports into a folder with restricted access

28. Rollup summary fields aren't available in a Partial Copy sandbox.

What is one way you can solve for this limitation?

Create a Full sandbox or install the Financial Services Cloud managed package in a Partial Copy sandbox

Contact Salesforce to enable Rollup Summary fields in the partial sandbox

Configure Rollup Summary using Formula fields

29. What tab setting on a profile makes a tab NOT accessible on the All Tabs page or visible in any apps?

Read-Only

Default On

Default Off

Tab Hidden

30. Universal container has two sales groups; each group has its own unique sales process.

What is the best way to ensure that sales representatives have access to only the stages relevant to their sales process when working on opportunities?

Record Types

Multi-Select Picklists

Page Layouts

Roles

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31. Which of these statements is not correct about the visibility of Action Plan Tasks?

Once the Action Plan is assigned, you can see the related Tasks on the Timeline

The user can see tasks on the homepage if the Task Card is applied to the homepage.

Users will be able to see the Action Plan tasks assigned to them through the standard Salesforce task lists.

Users will be able to see the Action Plan tasks on the related list of the Account page layout.

32. What is the capability of the service cloud (customer) portal? (2 answers)

Customer can log, view, edit, and close their own cases.

Customers can view and edit contacts related to their own accounts.

The portal and its users can be created without additional licenses.

The portal can be customized with corporate branding.

33. What type of record access can an administrator grant (2 answers)

Read/Write only

Read only

Read/Write/Delete

Read/Write/Transfer