Tips To Get Salesforce Education Cloud Consultant Certification

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1. A university Alumni Relations office is replacing its legacy system with Salesforce. The consultant needs to load a large volume of alumni contact records into a new Salesforce environment.

Which two actions should the consultant take?

Set Account and Contact's to public Read/Write before the data load.

Set Account and Contact's sharing to private before the data load.

Load record owners after the Account and Contact data load is complete.

Disable all TDTM trigger Handlers before the data load.

2. A college needs to extend capabilities of its existing Salesforce environment that uses the Education Data Architecture (EDA). The college want to ensure that any future apps and configurations are compatible and support the Table Driven Trigger Management (TDTM) Functionality.

Use the yaml file from Salesforce.org GitHub.

Use a Salesforce.org community solution.

Use third-party apps that are powered by ED

Use third-party apps that are EDA ready.

3. The director of advising wants to better understand why students are meeting with their advisors.

Which Advisor Link Feature should the consultant include in a report?

Success Plan Type

Alert Reason

Appointment Topic

Case Status

4. An elementary school plans to implement the K-12 Architecture Kit in a new org. The school want to be able to send SMS messengers to parents.

Which solution should the consultant recommend to meet the requirement?

Parbot

Social Studio

Education Data Architecture

App on the AppExchange

5. A college wants to extend its existing Education Data Architecture org to support the Advancement department's fundraising needs.

What should the consultant recommend to meet the requirement?

Gift Entry Manager

Nonprofit Success Pack

Giving Pages

Elevate

6. The Dean of the Business school has a dashboard that displays the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors. Sharing settings have been configured so program directors can only see recruitment and application information for their own program.

How can the consultant meet the business requirement?

Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard.

Set View Dashboard As to the Dean and share it with program directors.

Add a dashboard filter to the Dean's dashboard and save it to All Folders.

Set View Dashboard As to the dashboard viewer and share it with program directors.

7. A college is interested in best practice and tips on Salesforce date foverance.

Which resource should the consultant recommend?

IdeaExchange

Trailblazer Community

Partner Community

AppExchange

8. The Advancement office wants to replace its legacy system with Salesforce and has hired a consultant to help them build a CRM Strategy.

What are two recommendations the consultant should make to meet this requirement?

Define organizational objectives.

Start solution design during a discovery session.

Implement Nonprofit Success Pack.

Prioritize the organization's initiatives.

9. A college wants to expand Its existing Salesforce environment to include adviser Link.

Students will need to create and edit appointments with their advisor.

Which two Customer Community licenses can be used which Advisor Link?

Customer Community login

Customer Community Plus

Customer Community Plus Login

Customer Community

10. A school district is reopening after global pandemic. It has an existing Salesforce org configured with the K-12 Architecture kit. The school district wants to leverage Work.com Command Center for schools in its existing org.

What should the consultant advise?

Work.com Command Center operates in a separate org.

Install Work.com Command Center in existing org.

Leverage Student Success Hub.

Use third-party app from AppExchange.

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11. A university's strategic goal is to improve its MBA program rankings. A data point that influences the MBA program ranking is acceptance percentage. The school has asked a consultant to help it reach the goal, and increase prospective student engagement across multiple channels.

What should the consultant recommend?

Leverage Advisor Link to advise them on the application yield.

Use Education Cloud to replicate the current systems and processes.

Implement Marketing Cloud to manage recruitment campaigns.

Implement Pardot Lead Scoring to find well qualified students.

12. A consultant is designing a new Salesforce org that user the Education Data Architecture (EDA) for student service. The College wants to track which classes are taught by teaching assistants.

Which EDA object should the consultant use?

Course Offering

Course Connection

Term Grade

Program Enrollment

13. The International Student Services department manages the needs of international and study-abroad students in Salesforce using the Education Data Architecture. The residence hall address information must be associated to the international student Contact and Account record.

What account model should the consultant select?

Standard Account

Person Account

Household Account

Administrative Account

14. A university is experiencing performance degradation issues such as record locking, long search times, and long record save times.

What is the likely cause for all of these issues?

TDTM

Insufficient code coverage

Data skew

Insufficient data storage

15. A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org.

How should the consultant prepare for implementation?

Choose a middleware tool to integrate ED

Build applicable API customizations.

Export all existing Salesforce data.

Map Salesforce custom objects to EDA objects.

16. Career Services wants to import internship information from a spreadsheet into Salesforce. Student contact and educational information is populated from the Student Information System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID numbers, their email addresses, company phone numbers, company names, and start and end dates.

Which external ID should the consultant recommend to match spreadsheet information with the Salesforce Contact record?

Email address

Student number

Company name

Company phone

17. The director of finance needs a solution that aligns pledges and donations captured in Salesforce with Gift Entry Manager (GEM) with the institution's finance system.

Which solution should the consultant recommend to meet the requirement?

Use the Bulk AP

Use Salesforce Connect.

Install Accounting Subledger.

Install Outbound Fund Module.

18. A university's IT department uses a version control-based process for its system development and enhancement. The department wants to test the new features the consultant has configured in a dedicated, short term Salesforce environment.

What should the consultant use to meet the requirement?

Scratch org

Developer Edition org

Full sandbox

Partial Copy sandbox

19. The International Studies office is using Salesforce to manage admissions and scholarship awards programs. The office needs to electronically send, and also print and mail scholarship and program admission decisions on a preformatted letter template.

Which solution should the consultant recommend?

Salesforce reports

A third-party app

Salesforce Files

Extended Mail Merge

20. A university providers corporate training options to local businesses. The university wants to offer a seamless experience to students and allow them to select and purchase available courses.

Which solution should the consultant recommend to meet the requirement?

Salesforce CPQ

Financial Service Cloud

Salesforce File

A third-party app

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21. A large university integrates over one million student Consult records from its Student Information System (SIS) ................... The university has adopted the Education Data Architecture (EDA) Administrative account ................................................ Records in Salesforce is Integration User.

What should the consultant discuss with the university?

API call limits

Ownership data skew

Account data skew

OAuth token limits