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1. An engineer troubleshoots a Cisco Jabber login problem on a Windows PC in the corporate network. The login fails with the error message "Cannot find your services automatically. Click advanced settings to set up manually.’’.

Which action should the engineer take first?

Verify the username and password and try again

Verify whether the cup-xmpp certificates are valid.

Perform a manual DNS lookup of SRV record _collab-edge._tls.domain.com.

Perform a manual DNS lookup of SRV record _cisco-uds.tcp.domain.com.

2. Which attribute contains an XMPP stanza?

message

type

presence

3. What is a software-based media resource that is provided by the Cisco IP Voice Streaming Application?

Video conference bridge

transcoder

annunciator

auto-attendant

4. What is the maximum DNS SRV entries that should be defined in the SIP Trunk destination address field in Cisco UCM?

5. Multiple route patterns match a number.

How does Cisco Unified Communications Manager determine which pattern to use?

the one that discards everything PreDot

the one with the longest match

the one that comes first in numerical order

the one with the closed match

6. Which call routing pattern is used for phone numbers that are in the E.164 format?

/+.! Route Pattern

+.! Route pattern

+.! Translation pattern

+1. [2-9]XX[2-9]XXXXXXX called Party Transformation pattern

7. What happens to voice packets from a Cisco 8845 IP Phone in the QoS trust boundary?

The phone and access layer switch negotiate the classification of packets

The voice packets are classified by the phone, and the classification is accepted.

Cisco UCM determines how the voice packets are classified

The voice packets are not trusted, and the access layer switch reclassifies the packets.

8. What dialled numbers match this Cisco UCM route pattern?

1[23] XX

1200 through 1300 on1ly

1200 through 1399 only

12300 through 12399 only

1230 through 1239 only

9. An engineer is designing a high availability and failover solution for two Cisco Unified Border Element routers. The first router (cube 1.abc.com) takes 60% of the calls and the second router (cube2 abc.com) takes 40% of the calls. Assume all DNS A records have been created.

Which two SRV records are needed for a load balanced solution? (Choose two.)

_sip_udp.abc.com 60 IN SRV 1 60 cube1.abc.com

_sip_udp.abc.com 60 IN SRV 1 40 cube2.abc.com

_sip_udp.abc.com 60 IN SRV 60 1 cube1abc.com

_sip_udp.abc.com 60 IN SRV 2 60 cube1.abc.com

_sip_udp.abc.com 60 IN SRV 3 60 cube2.abc.com

10. What is a valid class included in the 8-class QoS strategy in a VoIP network?

Assured Forwarding

Broadcast video

Multimedia conferencing

Real-Time Interactive

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11. An administrator works with an ISDN PRI that is connected to a third-party PBX. The ISDN link does not come up; and the administrator finds that the third-party PBX uses the QSIG signalling method.

Which command enables the Cisco IOS Gateway to use QSIG signalling on the ISDN link?

isdn switch-type basic-qsig

isdn switch-type basic-ni

isdn switch-type primary-qsig

isdn incoming-voice voice

12. An administrator is in the process of moving cisco unity connection mailboxes between mailbox stores the administrator notices that some mailboxes have active message waiting indicators what

happens to these mailboxes when they are moved?

The move will fall If MWI status Is active.

Moving the mailboxes from one store to another falls If MWI Is turned on.

If source and target mailbox store are not disabled. MWI status is not retained.

The MWI status is retained after a mailbox is moved from one store to another.

13. How does Cisco Unified Communications Manager perform a digit analysis on-hook versus off-hook for an outbound call from a Cisco IP phone that is registered to Cisco Unified CM?

On-hook, by pressing the digits and entering “#” to process the call, Unified CM performs a digit-by-digit analysis; off-hook, Unified CM analyses all digits as a string.

On-hook, unified CM performs a digit-by-digit analysis; off-hook, Unified CM considers all digit were dialed and dos not wait for additional digits.

On-hook, no digit analysis is performed; off-hook, Unified CM requires the “#” to start the digit analysis.

On-hook, Unified CM considers all digits were dialed and does not wait for additional digits; off-hook, Unified CM performs a digit-by-digit analysis.

14. What is the most efficient way to configure a speed dial to number 1111 on multiple phones using the Self-Provisioning feature in Cisco UCM?

Configure each phone with the same DN and then configure a speed dial of 1111 on one of the phones manually by navigating to Devices>Phones and modifying the phone. This will automatically replicate to all the other phones.

Configure the phones with a phone button template that has speed dials then specify 1111 as a speed dial via BAT>Phones>Add/Update phones web page to specify the speed dial number after the phone is in Cisco UC

Configure a universal device template that has speed dials in the phone button configuration field, then allow the user to specify 1111 as a speed dial via the Cisco Unified Communications Self Care Portal.

Configure a universal device template that has speed dials in the phone button configuration field, then specify 1111 as a speed dial by editing the speed dial within the universal device template.

15. Which characteristic of distributed class-based weighted fair queueing addresses jitter prevention?

It provides additional granularity by allowing a user to create classes

It minimizes jitter by implementing a priority queue for voice traffic

It uses a priority queue for voice traffic to avoid jitter

It provides additional granularity by allowing a user to define custom classes

16. An engineer must extend the corporate phone system to mobile users connecting through the internet with their own devices. One requirement is to keep this as simple as possible for end users.

Which infrastructure element achieves these goals?

Cisco Expressway-C and Expressway-E

Cisco Unified Instant messaging and presence

Cisco Unified Border Element

Cisco Express Mobility

17. A Cisco Telepresence SX80 suddenly has issues displaying main video to a display over HDMI.

Which command can you use from the SX80 admin CLI to check the video output status to the monitor?

xStatus HDMI Output

xStatus video Output

xconfiguration video Output

xcommand video status

18. Which application traffic does the DiffServ AF41 class according to the Cisco Collaboration System Solution Reference Network Design?

audio call

messaging

video call

signalling

19. An engineer implements QoS in the enterprise network.

Which command can to verify the correct classification and marking on a cisco IOS switch?

show policy-map

show class-map interface GigabitEthernet 1/0/1

show access-lists

show policy-map interface GigabitEthernet 1/0/1

20. Which type of input is required when configuring a third-party SIP phone?

digest user

serial number

manufacturer

authorization code

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21. Which packet delay is the maximum supported between Cisco Unified Communications Manager nodes for clustering over WAN deployments?

80 ms round trip

40 ms round trip

510 ms round trip

150 ms round trip

22. An engineer encounters third-party devices that do not support Cisco Discovery Protocol.

What must be configured on the network to allow device discovery?

TFTP

LACP

LLDP

SNMP

23. A presence redundancy group is deployed, and an engineer with ID012345678 initiates a Manager fallback.

Which statement about Cisco server Recovery Manager is true?

restart the Cisco Presence Engine

disconnects all user that had been failed over

restarts critical services on the secondary node

disconnects all users that had been failed over, and the users must log in again

24. what causes poor voice quality and video pixelization in a video call?

Cisco Unified Communications Manager is configured to use

711 instead

729.

1 Gbps network ports are used instead of 100 Mbps network ports.

The QoS is configured incorrectly.

A firewall is blocking the RTP ports.

25. Which wildcard must an engineer configure to match a whole domain in SIP route patterns?

26. Which two features of Cisco Prime Collaboration Assurance require advanced licensing

g? (Choose two.)

real time alarm browse

multicluster support

call quality monitoring

email notifications

customizable events

27. When configuring Cisco Unified Communications Manager, which configuration enables phones to automatically register to a Cisco Unified Communications publisher when the connection to the subscriber is lost?

Cisco Unified CM Group

Device Pool

SRST

Route Group

28. You are adding regions in Cisco Unified Communications Manager.

Which codec(s) are selected when a call is placed if you set up the max audio bit rate to use 8 kbps?

722

729

729 and

711ualw

711ulaw and

711alaw

29. Which two functions are provided by Cisco Expressway series? (Choose two.)

endpoint registration

interworking of SIP and

323

voice and video conferencing

voice and video transcoding

intercluster extension mobility

30. A user reports that when receiving an inbound call on their IP Phone from the PSTN they are unable to transfer this call to another PSTN number.

What is the reason for this failure?

The incoming calling search space of the SIP trunk does not include the partition of the line in the IP phone

The gateway is configured with the wrong device pool

The service parameter related to Öffnet to Offnet Call Transfer is set to TRUE

The IP phone is configured with the wrong region

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31. Refer to the exhibit.

A collaboration engineer adds a redundant NTP server to an existing Cisco Collaboration solution On the Cisco UCM OS Administration page the new NTP server shows as "Not Accessible".

Which action resolves this issue?

Restart NTPD on the Cisco UCM server

Start the NTP service on the new NTP server

Configure the "reach" value as "377" for the new NTP server

Delete and re-add the new NTP server via the Cisco UCM command-line interface

32. An engineer must configure a route pattern that can route all + E.164 globalized international numbers for the dial plans of all countries.

Which cisco UCM configuration accomplishes this task?

Option A

Option B

Option C

Option D

33. Which DTMF relay method configured on a SIP dial-peer will ensure that a media resource is not invoked by Unified CM for calls to UCCX IVRs?

dtmf-relay sip-kpml

dtmf-relay rtp-nte

sdtmf-relay h245-signal

dtmf-relay sip-notify

34. Which two types of device are supported by the Bulk Administration Tool? (Choose two.)

Cisco Unified IP phones (all models)

323 clients

225 trunks

Music on hold servers

SIP trunks

35. Refer to the exhibit.

An administrator is attempting to register a SIP phone to a Cisco UCM but the registration is failing. The IP address of the SIP Phone is 10.117.34 222 and the IP 1 address of the Cisco UCM is 10.0.101.10. Pings from the SIP phone to the Cisco UCM are successful.

What is the cause of this issue and how should it be resolved?

The certificates on the SIP phone are not trusted by the Cisco UC

The SIP phone must generate new certificates.

DNS lookup for the Cisco UCM FQDN is failing. The SIP phone must be reconfigured with the proper DNS server.

An NTP mismatch is preventing connection of the TCP session between the SIP phone and the Cisco UC

The SIP phone and Cisco UCM must be set with identical NTP sources.

An network device is blocking TCP port 5060 from the SIP phone to the Cisco UC

This device must be reconfigured to allow traffic from the IP phone.

36. Which description of the Mobile and Remote Access feature is true?

Collaboration Edge feature that enables remote individuals to perform international calls from Jabber with a VPN connection

Collaboration Edge feature that enables remote individual to access enterprise collaboration services via Jabber with the use of a VPN connection

Collaboration Edge feature that enables remote individuals to access enterprise collaboration services via Jabber without the use of a VPN connection

Collaboration Edge feature that enables remote individuals to access all enterprise collaboration services using a PC within the corporate environment

37. An engineer deploys a Cisco Expressway edge server for a customer who wants to utilize all feature on the server.

Which feature does the engineer configure on the Expressway edge?

VTC bridge

323 endpoint registration

SIP gateway for PSTN providers

MRA

38. An engineer is asked to implement on-net/off-net call classification in Cisco UCM.

Which two components are required to implement this configuration? (Choose two)

SIP trunk

CTI route point

route group

route pattern

SIP route patterns

39. AN administrator needs to help remote employee make a free call to an international destination. The administrator calls the employee, then conferences in the international party. The administrator drops the call, and the employee and the international party continue their conversation.

Which action prevents this type of toll fraud in the Cisco USM?

Set service parameter "Advanced Ad Hoc Conference" to FALSE

Set service parameter "Drop Ad Hoc Conference" to "Do not allow outside parties "

Set service parameter "Drop Ad Hoc Conference" to "When Conference Controller leaves"

Set service parameter "Advanced Ad Hoc Conference" to 2.

40. When a new SIP phone is registered to Cisco Unified communications Manager, it keeps failing and showing an “unprovisioned” error message in the phone display.

Which problem is a possible cause of this issue?

Auto-registration is disabled on the Cisco Unified Communications Manager nodes and the phone device does not have a DN configured.

The DHCP settings are incorrectly and the phone does not have an alternate TFTP defined.

The phone cannot download and install the latest firmware.

The DN assigned to the phone is already in use by another SIP phone.

The DN configuration for this phone is shared with SCCP phone, which is not supported.

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41. Which two actions must be taken to provision a new device using self-provisioning?

Enable the self-provisioning IVR in the Cisco UCM

Import the user profile to the corporate LDAP directory.

Link the appropriate service profile to the provisioning template.

Link the appropriate universal device template to the user profile.

Ensure the user has a directory URI and a primary extension.

42. Refer to the exhibit.

A collaboration engineer configures Cisco UCM to act as a DHCP server.

What must be done next to configure the DHCP server?

Restart the TFTP service under Cisco Unified Serviceability

Add a DHCP subnet to the DHCP server under Cisco UCM Administration

Restart the Cisco DHCP Monitor Service under Cisco Unified Serviceability.

Add the new DHCP server to the primary DNS server

43. How can an administrator stop Cisco Unified Communications Manager from advertising the OPUS codec for recording enabled devices?

In CUCM Service Parameters set “Opus codec Enables” to “Enabled for all devices Except Recording-Enabled devices.

Go to the phone’s configuration page and set “Advertise OPUS Codec” to be “false”

Router recorded calls through Cisco Unified Border Element because it does not support OPU

Integrate the Cisco Unified CM with a recording solution that does not support OPU

44. Cisco UCM delays routing of a call during digit analysis with an overlapping dial plan.

How long is the default wait time?

5 seconds

10 seconds

15 seconds

20 seconds

45. What is the major difference between the two possible Cisco IM and presence high-availability modes?

Balanced mode provides user load balancing and user failover only for manually generated failovers. Active/standby made provides an unconfigured standby node in the event of an outage, but it does not provide load balancing.

Balanced mode provides user load balancing and user failover in the event of an outage. Active/standby mode provides an always on standby node in the event of an outage, but it does not provide load balancing.

Balanced mode does not provide user load balancing, but it provides user failover in the event of an outage. Active/standby mode provides an always on standby node in the event of an outage, but is does not provide load balancing.

Balanced mode provides user load failover in the event of an outage. Active/standby mode provides an always on standby node in the event of an outage, and is also provides load balancing.

46. Refer to the exhibit.

There is a call flow between Phone A and Phone B Phone B (holder) places Phone A (holder) on hold.

Which MRGL and Audio Source are played to Phone A?

MRGL A and Audio Source 4

MRGL B and Audio Source 4

MRGL B and Audio Source 2

MRGL A and Audio Source 2

47. Refer to the exhibit.

The SDP offer/answer has been completed successfully but there is no DTMF when users press keys.

What is the cause of the issue?

Payload type 110 was negotiated rather than type 101.

DTMF was negotiated property in these messages.

DTMF was not negotiated on the call.

729 rather than

711ulaw was negotiated.

48. A user reports transfer failures from an IP phone for calls received from a PSTN to another PSTN number.

What is a reason for these failures?

The incoming calling search space of the SIP trunk does not include the partition of the line in the IP phone.

The service parameter related to Offnet to Offnet call Transfer is set to TRU

The IP phone is configured with the Wrong region.

The gateway is configured with the wrong device pool.

49. Which transport protocol does the application layer protocol SNMP use?

HTTP

XML

UDP

SIP

50. Which two elements of a dial plan define the domains that are accessible and are assigned to an endpoint? (Choose two.)

Call Admissions Control

Route patterns

Calling Search Spaces

Translation patterns

partitions

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51. An end used at a remote site is trying initiate an ad hoc conference call to an end user at the main site the conference bridge is configured to support G.711 remote user phone only support G.729 the remote end user receives an error message on the phone “cannot complete conference call what is the cause of the issue?

The remote phone does not have the conference feature assigned.

A Media Termination Point is missing

The transcoder resource is missing.

A software conference bridge is not assigned

52. Which version is used to provide encryption for SNMP management traffic in collaboration deployments?

SNMPv1

SNMPv3

SNMPv2

SNMPv2c

53. Refer the exhibit.

Given this “debug isdn q921” output, what is the problem with the PRI?

Layer 1 is down on the controller.

PRI does not have an IP address configured on the interface.

Noting, the PRI is sending keepalives.

Layer 2 is down on the controller.

54. What dialed number match this cisco UCM route pattern?

1[23] XX

1200 through 1399 only

1230 through 1239 only

12300 through 12399 only

1200 through 1300 only

55. On a cisco catalyst switch which command is required to send CDP packets on a switch port that configures a cisco IP phone to transmit voice traffic in 802.1q frames tagged with the voice VLAN ID 221?

Device(config-if)# switchport access vlan 221

Device(config-if)# switchport trunk allowed vlan 221

Device(config-if)# switchport vlan voice 221

Device(config-if)# switchport voice vlan 221

56. Which task is required when configuring self-provisioning for an end user in Cisco UCM?

Enable Auto-Registration.

Associate the end user to the Standard CCM Super Users group.

Associate the end user to a SIP Profile.

Disable Auto-Registration.

57. An engineer with ID378163512 is designing a new dial plan for a customer that has offices in several countries on four continents around the world. This client also want to integrate with a Microsoft Lync backend,.

Which dial plan type does the engineer recommend?

SIP URI

TEHO

323

164

58. On which protocol and port combination does Cisco prime collaboration receive notifications (Traps and Inform Requests) from several network devices in the collaboration infrastructure for which it has requested notifications?

UDP 161

TCP 161

TCP 80

UDP 162

59. In an eleven-class queueing model following Realtime. Best effort, and scavenger queuing rules.

What recommended percentage of bandwidth must be allocated for interactive video?

10%

12%

15%

20%

60. Given this H.323 gateway configuration and using cisco best practices, how must the called party transformation pattern to ensure that a proper ISDN type of number is set?

Option A

Option B

Option C

Option D

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61. 1.An administrator installed a Cisco Unified IP 8831 Conference Phone that is failing to register.

Which two actions are taken to troubleshoot the problem? (Choose two)

Disable HSRP on lhe access layer switch.

Verify that the switch port of the phone is enabled

Check the RJ-65 cable.

Verify that the RJ-11 cable is plugged into the PC port.

Verify that the phone's network can access the option 150 server.

62. Which issue cause slips on a PRI?

incorrectly configured time zone.

incorrectly encapsulation

incorrect clock source

change in the line code

63. What are two characteristics of priority queueing? (Choose two.)

It guarantees bandwidth for user-defined traffic classes.

It applies strict priority to user-defined traffic classes.

It allocates an equal share of bandwidth to each flow.

It places traffic Into one of four queues.

It ensures that critical traffic queues are serviced first.

64. User A Calls user. The call gets connected, but the quality is bed.

What are two reasons for this issue? (Choose two)

Incorrect partition

No region relationship

Network congestion

Incorrect QoS

Incompatible codec

65. What makes Cisco Unified Border Element a better choice than a conventional Session border controller?

Voice policy

SIP security

DTMF interworking

Address hiding

66. Which feature is enabled by Cisco Mobile and Remote Access?

Internal SIP clients registered to Cisco UCM can call external companies.

Clients such as Cisco Jabber can use call control on Cisco UC

VPN connectivity can be established to Cisco UC

Cisco UCC Express clients can obtain VPN connectivity to Cisco UCC Enterprise.

67. Which action enables Cisco MRA?

Cisco UCC Express clients can obtain VPN connectivity to Cisco UCC Enterprise.

VPN connectivity can be established to Cisco UC

Clients such as Cisco Jabber can use call control on Cisco UC

Internal SIP clients registered to Cisco UCM can call external companies

68. Refer to the exhibit.

The translation rule is configured on the voice gateway to translate DNIS.

What is the outcome if the gateway receives 0255-343-1234 as DNIS?

The translation rule is not matched because DNIS does not end with a “$”.

The translation rule is matched and the translated number is 02553431234.

The translation rule is not matched because DNIS contains “-”.

The translation rule is matched and the translated number is 025553431234.

69. Which service must be enabled when LDAP on cisco UCM is used?

Cisco AXL Web Service

Cisco CallManager SNMP Service

Cisco DirSync

Cisco Bulk provisioning Service

70. What is required when deploying co-resident VMs by using Cisco UCM?

Provide a guaranteed bandwidth of 10 Mbps.

Ensure that applications will perform Qo

Avoid hardware oversubscription.

Deploy the VMs to a server running Cisco UC