Access To Free CompTIA Project+PK0-004 Questions and Answers

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CompTIA Project+ certification is ideal for professionals who need to manage smaller, less complex projects as part of their other job duties but still have foundational project management skills. It can improve your position and help you get a big promotion in your career. To assist all candidates, FreeTestShare offers 100% authentic PK0-004 Questions and Answers that will help you pass the CompTIA Project+ exam and make you an expert in technical knowledge, allowing you to operate in the industry at the highest level of excellence.

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1. A company’s management team is in a meeting to review all the products and services delivered in the first quarter of the year for profitability. They are requesting information on payback period, return on investment, and total cost of ownership. The project manager is checking the project repository for available documentation.

In which of the following documents is the project manager MOST likely to find the required information?

Business case

Project charter

Risk management plan

Scope of work

2. A project manager is not required to participate in performance appraisal meetings with team members.

The project manager is working within which of the following organizational structures?

Projectized

Balanced matrix

Functional

Strong matrix

3. A project manager determines deliverables are not meeting customer specifications.

During which of the following project phases is this determination MOST likely to happen?

Monitor and control

Execution

Closing

Planning

4. After identifying all known tasks, the project manager has started to sequence and set durations.

Which of the following describes how the project manager should BEST determine the initial sequence and durations?

Use milestones identified in the project charter.

Use data based on past knowledge.

Hold a full team workshop to review the complete WB

Collaborate with other project managers.

5. The PMO has asked the PM to provide a status report indicating the number of events and activities required to complete a project.

Which of the following charts should the PM include in the status report?

Gantt chart

Scatter chart

Run chart

Process diagram

6. A security breach was identified within a large company. The authentication server crashed, and employees are unable to access their accounts.

Which of the following project constraints will MOST likely be impacted by this issue?

Timeline

Quality

Budget

Scope

7. The design activity of a project has the following cost attributes:

PV = 100,000

EV = 20,000

AC = 90,000

Based on this scenario, calculate the schedule variance.

-80,000

-70,000

10,000

120,000

8. A change is being implemented on a project, and while in testing, it becomes clear that the change cannot be finalized due to the severe impact it would have on other critical systems.

Which of the following should the team consult to determine which actions to take?

Incident response plan

Regression plan

Progress plan

Business continuity plan

9. After SOW and contract approvals, the project manager plans to schedule a meeting with the business analyst and several end users.

The project manager’s main objective in this meeting is to:

identify resources

baseline the schedule

create deliverables

define requirements

10. Due to a new government regulation, a project change is required. The project manager evaluates the change and realizes a representative from the legal department will need to approve the change as well.

The project manager should:

follow the change process flow and notify the legal department after the change is implemented.

extend a formal invitation to the legal department representative to join the CC

hold a separate meeting with the legal department representative and ask for approval.

notify the legal department representative in the event of an upcoming audit.

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11. Which of the following documents is typically signed by the vendor and includes a reference for how customers’ internal information will be protected?

MOU

NDA

SOW

SLA

12. Which of the following is the BEST technique for comparing actual or planned project practices to those of comparable projects?

Benchmarking

Pareto chart

Histogram

Fishbone diagram

13. Which of the following are mutually binding project documents? (Select two.)

Quotation

Letter of intent

Proposal

Evaluation

Warranty

Charter

14. A primary work location is unsafe due to a gas leak. The project manager has implemented the business continuity plan and authorized relocation to an alternate site.

Which of the following should be notified?

Sponsor

PMO

Affected team members

Project team

15. While developing a project schedule, the project manager is attempting to sequence the following tasks:

Which of the following is the correct sequence for the above tasks?

F, C, A, E, B, D

F, E, C, B, A, D

F, A, B, C, E, D

D, B, E, F, C, A

16. A company has dictated project scope changes but has stated that the original budget still applies.

Which of the following will MOST likely be impacted by the changes?

Quality

Regulations

Schedule

project team

17. Which of the following are the components of a RACI matrix?

Responsibility, authority, support, inform

Responsible, accountable, consulted, informed

Reliability, accountability, support, inform

Responsibility, acquired, consulted, informed

18. In a project with a of $235,000, the CPI is 0.80, and the SPI is 1.20.

Based on this information, which of the following can the key stakeholders determine about the project?

The project is under budget and ahead of schedule.

The project is over budget and ahead of schedule.

The project is under budget and behind schedule.

The project is over budget and behind schedule.

19. A project has just begun, and people are not clear about the objectives.

Which of the following meeting types is needed?

Stand-up

Scheduling

Impromptu

Kickoff

20. A governance committee has just approved a new project. The project scheduler is now developing the project schedule.

Which of the following activities should be done FIRST?

Add durations.

Add the start and finish dates

Add tasks.

Add resources.

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21. A project manager notices several of the action items discussed during a team-building exercise have been ignored by the project team. Although the team-building exercise was well attended and feedback was well received, nothing was accomplished.

To make the meetings more productive, which of the following steps should the project manager take? (Choose two.)

Get suggestions from the project sponsor.

Schedule more frequent meetings.

Take meeting minutes.

Post an agenda prior to starting the meeting.

Schedule face-to-face meetings.

Make the meetings mandatory.

22. A project stakeholder approaches the project manager and wishes to know how long the vendor will provide support for the application being developed for the project.

This information should be provided during the:

closure meeting.

kickoff meeting.

stand-up meeting.

team meeting.

23. A project manager is mapping qualifications and available personnel to the project requirements.

Which of the following activities is the project manager completing?

Team Building

Team Selection

Resource loading

Resource leveling

24. A project task has been completed ahead of schedule.

Which of the following is the MOST appropriate next step?

Provide the next task to the newly freed resource.

Communicate the success to the team.

Notify the project sponsor of the new completion date.

Update the schedule and add lag to the next task.

25. A company is reviewing its strategic goals for several unrelated efforts.

The company is considering the efforts as:

part of the restructuring

part of a program

part of a portfolio

part of the organization

26. Two team members approach a project manager with different ideas for completing a task. After listening to the team members' ideas, the project manager does not choose either one and requires both members to finish the task as originally planned.

Which of the following conflict resolution techniques is the project manager applying?

Avoiding

Smoothing

Forcing

Compromising

27. A post implementation review is being performed as a part of project closure.

Which of the following are applicable areas that the review should cover? (Choose two.)

Lessons learned during the project.

Produce operational support documentation.

Gathering and centralizing project documentation.

Organizing the communication of project closure.

Identify the key project achievements.

Provide a recap of the overall solution.

28. A project team is defining detailed risks.

Which of the following project phases is taking place?

Initiation

Monitor and control

Execution

Planning

29. There are four parallel paths on a network diagram.

The summary duration of each path is below:

A, C, G: 10 weeks

A, B, F: 8 weeks

D, E, H: 12 weeks

D, B, F: 7 weeks

Which of the following tasks are on the critical path?

A, C, G

A, B, F

D, E, H

D, B, F

30. A project manager has updated the risk register with the current risk status, probability, and impact. Risk IDs 2 and 6 have now been realized.

Which of the following is the NEXT appropriate step for the project manager to take?

Identify risk strategies for the realized events

Change the risk status to closed for 2 and 6

Consult the risk management plan

Update the issue log

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31. The business stakeholder has been engaged late and has just had a chance to review the approved requirements. Consequently, it has been identified that there are a number of gaps in the requirements which are critical to the stakeholders's business unit.

Which of the following actions should the project manager take?

Initiate change control.

Follow communications plan.

Manage project quality.

Prepare a performance report.

32. A concrete pad needs to be laid for a new house and requires three days to cure. The project manager notes that rain may be in the immediate forecast.

Which of the following would BEST avoid the risk of rain damage?

Place a tarp over the fresh concrete to protect it.

Refinish the concrete if it rains during that time.

Pour the concrete as quickly as possible to allow the most drying time.

Wait to pour the concrete until rain is not in the forecast.

33. A project team is overseeing the installation of a new reptile habitat at the local zoo. During execution, zoo personnel decides to house a different type of reptile that will require a different temperature range than the capacity of the installed system. The modification has been approved.

Which of the following constraints are MOST likely to be affected? (Choose two.)

Quality because the existing system is now outside the threshold.

Requirements because this is a change to initial scope.

Cost because replacing the system incurs additional expense.

Schedule because this was an unscheduled task and will impact the timeline.

Stakeholders because they will need to understand the modification and provide buy-in.

34. A project manager is releasing resources and archiving documents.

Which of the following phases is the project MOST likely in?

Initiation

Planning

Monitor and control

Closing

35. A PM is reviewing bids from vendors and has a question.

Which of the following documents should the PM use to obtain a response?

Project schedule

RFP

Quotation

RFI

36. A project manager is informed that the project sponsor was terminated from the project effective immediately. To ensure business continuity, the project manager has been asked to assume additional tasks to complete the project on time. Many of these tasks were performed by the former project sponsor.

Which of the following types of change does this illustrate?

Internal reorganization

Business demerger

Outsourcing

Business process change

37. Project cost control deals with:

controlling residual expenses and management reserves.

ensuring the project is within budget, time, and quality standards.

project team size, location, and monetary value of the project.

requirements of a project, project schedule, and cost.

38. A software development project is struggling with a certain technology that is unknown to the project team. A project manager has received a third-party proposal to transfer the risk.

Which of the following should the project manager do NEXT?

RF1

RFP

RFQ

Change request

Request for bid

39. A project team has finished creating a WBS and started developing a schedule. The team should FIRST determine the:

durations.

tasks.

critical path.

resources.

40. A company decides to give a large section of its development project to another firm to manage and complete because that firm has the appropriately skilled resources to execute the work.

This approach is referred to as:

Resource leveling

Staff Augmentation

Work relocation

Outsourcing

Page 5 of 18

41. Analogous estimating was used earlier in a hauling project; however, through progressive elaboration, it is determined that the cost for fuel is much lower than anticipated.

Which of the following types of project change should be submitted?

Resources

Requirements

Scope

Funding

42. The internal project sponsor is frustrated by a lack of concise, regular updates regarding the status of a project.

Which of the following changes would BEST satisfy the project sponsor?

Add the project sponsor to all project email correspondence moving forward

Include the project sponsor in all project meetings moving forward

Add a new line to the communications plan to provide a weekly status report with a dashboard

Include the project sponsor in the daily stand-up with the entire project team

43. A new project sponsor has joined the project team, and the constraints on the project have been reprioritized. The project cost was previously the most important factor, but the new sponsor has indicated that meeting a new, shorter deadline is the priority.

Which of the following effects is this MOST likely to have on the project?

The deliverables and quality will remain the same, but the cost will increase.

The deliverables and quality will remain the same, but the cost will decrease.

The deliverables and cost will remain the same, but the quality will increase.

The cost and quality will remain the same, but the deliverables will increase.

44. Which of the following is a schedule that illustrates the duration of an activity?

Process diagram

Ishikawa diagram

Gantt chart

Pareto chart

45. A key team member found a new job and will be leaving in two weeks.

Which of the following should the project manager do FIRST to minimize negative impacts to the project?

Request a replacement from the project sponsor.

Contact human resources to initiate the termination process.

Involve the legal department for contract review.

Inform executive management about attrition.

46. A project manager is unsure if the quality of a deliverable from a SME meets specifications.

Which of the following is the BEST way for the project manager to address the issue?

Conduct a face-to-face or telephone meeting with the team member.

Send an email outlining the concerns to the team member.

Send a project team meeting to obtain feedback from everyone.

Post the issue on the wiki page for input from stakeholders.

47. A member of a CCB notices a change request was not approved by the steering committee.

Which of the following is the BEST method to handle this situation?

Disapprove the change request.

Evaluate the impact of the change.

Develop a regression plan.

Hold the change request for review

48. A project team has determined it will need to source data from a system that was not part of the project scope.

The role of the project manager is to analyze which of the following impacts?

Technical design, schedule, and budget

Business process impacts and resourcing

New software and hardware requirements

Schedule, budget, and quality

49. A project sponsor, project manager, and project facilitator are drafting a project charter. The final contents of this documentation will be presented to the project steering committee for review and approval.

The following sections are currently documented:

✑ Project description

✑ Draft project timeline and schedule

✑ Rough milestones

✑ Draft project budget

✑ Draft resources required

✑ High-level risk review

Which of the following sections should be included in this document?

Business information

Full risk assessment results

Draft work breakdown structure

Full resource requirements

50. A project manager would like to bring vendors into a new project.

Which of the following documents should the potential vendors submit so the project manager can find the best vendors for the project?

SLA

SOW

Change request

RFP

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51. A vendor who is scheduled to arrive in two days encounters a delay and needs to reschedule the visit. The project manager needs a timely response from the project sponsor regarding the delay; however, the sponsor is in an all-day meeting and is not responding to email.

Which of the following is the BEST method to get the sponsor’s attention?

Schedule an urgent meeting, overbooking one of the meetings.

Delegate to the project coordinator.

Text the sponsor asking for advice.

Interrupt one of the meetings to speak to the sponsor.

52. Which of the following is the MOST likely target audience to be notified of the achievement of a key milestone in a project schedule?

Project manager and project scheduler

Project coordinator and project sponsor

Project champion and project scheduler

Project stakeholders and project team

53. The PMO has removed a vendor from a project for inflating costs and failing to complete deliverables in a timely manner. The PMO received complaints that vendor resources missed appointments and provided poor service. The vendor has initiated a lawsuit against the PMO, asserting the vendor was operating within the terms of the current agreement.

Which of the following documents should be reviewed by the PMO to support vendor removal? (Choose two.)

Communication plan

Project charter

Service level agreement

Project management plan

Action items

Statement of work

54. new stakeholder has been added to a project with a BAG of $850,000. The stakeholder has raised five change requests to the CCB; two of them have been approved, and three are awaiting initial review.

Considering the project has a CPI of 0.89 and an SPI of 1.14, and the approved ones will be implemented, which of the following should the project manager do LAST?

Identify and document the risk.

Evaluate the impact and justification.

Implement the change.

Update the documents and plans.

55. During a project, a key stakeholder asks a project team member to add a requirement. The team member adds the requirement without informing the project manager.

Which of the following is described in this scenario?

Change request

Risk mitigation

Change control

Scope creep

56. A project manager launched a survey for future end users of a new product under development. The sponsor received the survey results and realized the needs are different than the features currently being developed. The sponsor decided to cancel the project.

Which of the following explains why the sponsor made this decision?

Constraint reprioritization needed to be carried out.

The cost of the changes would be more than planned.

The survey was not stated in the project management plan.

More than half of the project charter should be updated.

57. Which of the following is a definition of an RFP?

A document sent to potential vendors to solicit a bid for a project.

A document sent to potential vendors to request information for skills and experience for a project.

A document sent to potential vendors to request a commitment for a project.

A document sent to potential vendors to solicit information that excludes pricing information for a project.

58. Which of the following statements are correct regarding project management? (Select two.)

A project can be part of an organization’s program management.

An organization’s portfolio will include programs.

A program has a defined start and finish.

An organization’s portfolio is a temporary and unique endeavor.

A project portfolio will be managed under program management.

59. A meeting has taken place with quality assurance tram members and the project manager.

Which of the following events would MOST likely have triggered the meeting?

Audit

Risk register update

Task completion

Resource change

60. A project sponsor wants to know which tasks are next in the project but is unable to find this information.

Which of the following may need to be adjusted?

Scope document

Status report

Issue log

Risk log

Page 7 of 18

61. The project manager needs to motivate the team; however, is an insufficient budget for awards.

Which of the following motivating agents is the MOST appropriate option the project manager can utilize?

Reduce the workload

Replace resources

Extend the timeline

Provide additional responsibility

62. A project facilitator is working within a large project team that includes 36 members representing different organizational groups. The current communications plan calls for full status updates to be emailed to the whole group twice per week.

Which of the following factors should be considered FIRST when communicating with this group?

Providing all parties with frequent updates keeps the team on the same page as the project moves forward.

The large team may be dispersed over different time zones, preventing the team from receiving the status updates at the same time.

The frequency, method, and level of detail provided should be different for each target audience.

All team members receive the same level of detail, ensuring the accuracy of the status updates

63. A project sponsor wants to know when the plan changed to ship the deliverables to a new location.

To determine the answer, the project manager should FIRST review the:

project management plan

scope statements and issue log

project dashboard and status report

action items and meeting minutes

64. A project manager is justifying a required change with the associated impact on the project.

Which of the following is the NEXT step?

Implementation

Approval

Validation

Auditing

65. Which of the following is the BEST reason to use a burndown chart?

To determine how much risk is still associated with the project

To predict when project work will be completed

To establish a backlog for project deliverables

To create a project charter

66. A project sponsor would like the status of a key deliverable at the first project milestone.

Which of the following is a characteristic of a milestone?

Ongoing

Resource assigned

High cost

Zero duration

67. Which of the following are characteristics of a project? (Choose two.)

Ongoing

Temporary

Start and finish

Achieving a goal

Consisting of milestones

Restricting the budget

68. Objectives and tasks are equally assigned by two different managers.

Which of the following BEST describes this organization type?

RACI

Functional

Matrix

Projectized

69. Resources for a project report to a project manager and a functional manager.

The organizational structure is:

Matrix

Ad hoc

Functional

Projectized

70. Which of the following methods should a project manager use to improve email communication for a time- sensitive, high-visibility global project? (Choose two.)

Limit email recipients to only required team members.

Increase the number of emails to encourage team interaction.

Set up emails with bold text and all caps in the subject line.

Eliminate acronyms from the email to avoid miscommunication.

Include more information to increase the length of each email message.

Include detailed technical consideration in each email.

Page 8 of 18

71. Which of the following is a component of the project cost control?

Scope statement

Burn rate

MOU

SLA

72. While preparing to plan a project, the project manager meets with the key stakeholders to determine the flexibility between the project constraints.

Which of the following techniques should the project manager consider to reduce personal bias and increase buy-in?

Send the stakeholders a survey about the project constraints to complete anonymously

Watch and determine which constraint is most important

Compare the constraints two at a time and have the stakeholders vote on importance

Look at historical information regarding the flexibility preferences of key stakeholders

73. An American publisher is participating in a workshop in Hong Kong with the purpose of updating a new book that will be launched in Japan next year. During the workshop, a deep and intense discussion occurs with other local publishers regarding the references the book may contain.

Which of the following BEST describes the situation?

Language barrier

Personal preference

Technological factor

Cultural difference

74. An organization wants assurance that the specialty tools necessary for operation will function as intended for a specific minimum time period.

Which of the following documents BEST provides this assurance?

Purchase order

Non-disclosure agreement

Request for proposal

Warranty

Service level agreement

75. A stakeholder with whom the project manager has worked on numerous occasions drops by and requests that the project management add two small items to the application under development. The stakeholder has seen the value of these changes in other applications and assures the project manager they are easy, quick changes.

Which of the following BEST describes how the project manager should respond?

Take the request to the CCB

Quickly make the changes

Ask a project team member to make the changes

Inform the sponsor of the stakeholder’s request

76. Which of the following is primarily responsible for developing the timeline?

Project sponsor

Project coordinator

Project manager

Project scheduler

77. A project manager identified a risk in a geographically unstable area. During the project, a volcano erupts, preventing project team access.

Which of the following documents should the project manager update FIRST?

Project schedule

Issue log

Risk register

Scope statement

78. An active project is focused on quality assurance of the deliverable product.

In which of the following project phases would this occur?

Execution

Monitor and control

Planning

Closing

79. An approved change was implemented.

Which of the following should be accomplished NEXT?

Update the documentation.

Validate the change.

Update the project sponsor.

Validate the impact.

80. The project's network map has a loop with multiple project outcomes.

This is the result of which of the following scheduling tools?

Establishing project schedule baselines

Critical Path Analysis

Critical Chain Method

Graphical evaluation and review technique

Page 9 of 18

81. A project manager creates a Pareto chart based on the table below:

Which of the following describes why the team was asked to inspect and review missing parts, poor adhesives, and faulty installation?

To take preventive action and identify the causes resulting in the highest number of issues

To take corrective action and identify the effects resulting in the highest number of issues

To take preventive action and identify and frequencies resulting in the highest number of issues

To take corrective action and identify the causes resulting in the highest number of issues

82. A project to implement Voice over Internet Protocol for a contact center has been expanded to include the entire organization.

Which of the following BEST describes the constraints involved?

Deliverables, schedule, and resources

Stakeholders, scope, and schedule

Schedule, quality, and deliverables

Resources, requirements, and scope

83. When developing a project schedule, which of the following tools would be MOST beneficial?

Gantt chart

Network diagram

Fishbone chart

Chain diagram

84. A daily standup Scrum meeting is BEST accomplished in a:

telephone conference.

group email.

face-to-face meeting.

video conference.

85. Which of the following should be included in an effective SOW?

Lessons learned

Procurement process

Corrective action plan

Project objectives

86. A new project manager is working in an environment where resources report to another supervisor. The project manager is having difficulty with a particular member and wants to escalate the issue.

Which of the following documents should the project manager consult?

Issue log

RACI chart

Risk management plan

Organizational chart

87. A project manager is creating the monthly report for top management.

The project manager has collected the information below:

AC = 100

PV = 80

EV = 120

Based on this information, the CPI reflects which of the following about the project?

It is under budget.

It is over budget.

It is ahead of schedule.

It is behind schedule.

88. Company A recently partnered with Company B. Over the past few months, multiple teams have been working to refine internal processes to deliver products in a more timely manner.

If the effort is successful, which of the following will MOST likely occur?

Reorganization

Relocation

Outsourcing

Demerger

89. Which of the following is the BEST reason to conduct regular risk reviews?

Risk reviews ensure stakeholders take action on assigned items.

Risk reviews allow for the identification of response strategies.

Risk reviews can keep personnel on track with their assigned tasks.

Risk reviews must be reported in status updates.

90. Two team members completely disagree on how to complete a specific task. The project manager observes the conflict but takes no immediate action.

Which of the following techniques is the project manager using?

Compromising

Smoothing

Withdrawing

Accepting

Page 10 of 18

91. A new executive has joined the organization and is considering adding deliverables to the scope. The sponsor agrees with the executive but does not want to change the completion date.

Which of the following options would be MOST useful to the project manager to accommodate the new scope without extending the completion date? (Choose two.)

Fast-track some tasks to free up time.

Remove some of the previous deliverables.

Document the impact to the scope.

Request additional funds to get more resources.

Deny the scope change.

Perform regression analysis on the changes.

92. A project manager has contracted a third-party vendor to achieve milestones.

Which of the following risk strategies is the project manager applying?

Transfer

Avoid

Mitigate

93. Ann, a customer, approaches the project manager of a portable computing device implementation project with a request to have a tablet instead of a laptop.

Which of the following steps should the project manager take NEXT?

Supply Ann with the requested tablet.

Have Ann submit a change request.

Provide Ann with a copy of the project management plan.

Inform Ann that she will receive what has been authorized.

94. A project manager receives a call from the area regional building department and is informed that, upon inspection, waterlines from public water access to the project building do not meet local material and installation code specifications.

Which of the following items BEST describes the unmet objective?

Schedule

Milestone

Gate

Task

95. Project A is delivering the foundation for Project

B. Construction regulations have changed during Project A, requiring work to be redone in the allocated buffer.

Which of the following is the MOST likely impact to Project B?

The cost will increase.

There will be no impact.

The scope will change.

The schedule will change.

96. Which of the following measurements would give the project manager the BEST estimate of the total cost of an active project?

EAC

BAC

TCPI

ETC

97. Which of the following documents does a vendor rely on MOST before committing funding and resources to a project?

SOW

SLA

MOU

98. A cost baseline is used to measure the:

eventual cost of a project.

increase in the budget.

variance with the initial budget.

inevitable cost overruns.

99. Which of the following techniques modifies the schedule based upon resource constraints?

Critical Chain Method

Critical Path Method

Arrow Diagramming Method

Precedence Diagramming Method

100. A project manager is providing the lessons learned for a project that ran over budget and produced poor quality deliverables.

Which of the following should the project manager include as part of the lessons learned?

Risk register

Post-mortem analysis

Issue log

Procurement report

Page 11 of 18

101. A carpenter on a project team reports there is insufficient time to accomplish tasks on schedule.

Which of the following is the FIRST step the project manager should take?

Assess the risk register’s new items.

Review the task start and finish dates.

Obtain additional resources.

Analyze the assigned hours.

102. Which of the following documents ensures two parties do not share contractually binding information?

C&D letter

RFI

NDA

MOU

103. A new project has just commenced. Project team members are constantly disagreeing on how tasks should be handled and are not getting along well.

Which of the following stages BEST explains this situation?

Norming

Performing

Forming

Storming

104. A company recently discovered that it could save money by moving its call center to another country. The company entered into an agreement for call center services.

Which of the following types of organizational change is this?

Relocation

Outsourcing

Business process change

Business demerger/split

105. In which of the following circumstances would faxing be the MOST appropriate communication method?

When sending confidential information

When resolving complex issues

When providing weekly status updates

When signatures are required

106. A project team lacks the necessary team members to complete a project. The project manager has rejected numerous candidates.

This is an example of:

outsourcing.

low-quality resources.

benched candidates.

resource planning.

107. A PM has notified the project team of an immediate project relocation.

Of which of the following triggers is this MOST likely a result? (Choose two.)

Business continuity response

Resource changes

Disaster recovery response

Risk response

Gate review

108. A project manager has received documented approval from management to begin a project and the authority to start assigning resources to the project.

The project manager has received the:

project charter.

statement of work.

project plan.

project request.

109. An external customer has requested a modification of the project scope through an official change request.

Which of the following is the appropriate NEXT step?

Implement the change.

Analyze impacts to the project.

Create a new change request.

Modify the configuration documentation.

110. Which of the following is the project phase when quality assurance occurs?

Planning

Closing

Execution

Scoping

Initiation

Page 12 of 18

111. A project manager failed to include quality testing in a software development project plan and must now add it while the project is underway.

Which of the following BEST describes the relationship that quality will have on the triple constraint?

Time, cost, and scope will decrease.

Time and scope will remain static, and costs will increase.

Time and cost will increase, and scope will remain constant.

Time will remain static, and scope and costs will increase.

112. An audit, project change, task initiation/completion, gate review, and incident response are examples of:

change control.

status reporting.

risk events.

communication triggers.

113. Which of the following will identify the MOST potential project risks?

Cost-benefit analysis

Past project documentation

Project budget

Benchmarking

114. The managing director of a law firm has asked the project manager to create a scope statement for a new contract.

Which of the following should be included in the scope statement? (Choose two.)

Scope creep

Deliverables

Business requirements

Project schedule

Gate review

Key performance indicators

115. A project team is working on a project with high public visibility and excitement. The project sponsor is

concerned the public may lose interest due to the long delivery timeline.

Which of the following is the BEST way to keep the external stakeholders informed and engaged throughout the project?

Video conferencing

Instant messaging

Social media

116. A construction company has not been on the job for more than two weeks.

Which of the following is an example of how a project manager can utilize the transfer risk strategy?

Changing the schedule to accommodate a new finish date

Hiring a new company to complete the work

Calling the project sponsor to explain the situation

Requiring the construction company to send new employees

117. Based on the table below:

Which of the following is the total float for the critical path?

118. Which of the following is a suitable situation in which to apply the Agile methodology?

A very well-defined RFP

A fixed price contract

High-level requirements

Clear goals and large teams

119. A project team is in the process of risk planning. One of the team members identifies a weather-related risk, which may cause delivery delays.

Which of the following is the BEST risk response strategy?

Exploit

Enhance

Mitigate

Communicate

120. Which of the following activities is MOST likely to be completed in the closing project phase?

Operational training

Testing deliverables

Updating the scope statement

Performing a final quality check

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121. A busy project manager has a diverse set of stakeholders and team members with respect to age and cultural background.

Which of the following is the BEST method for communicating to the project manager’s audiences?

Speak with each individual, and communicate with that individual according to stated and demonstrated preferences

Utilize a variety of communication methods, such as email, IM, conference calls, and face-to-face meetings, to reach all the audiences

Develop a communications plan that considers the individual’s impact on the project and preferred communication method

Determine a single best communication method to provide efficient and consistent communications to all the audiences

122. A project team is identifying, rating the probability of, and determining the impact on potential problems throughout the project. The team is also including the corresponding actions to take.

Which of the following activities does this describe?

Risk identification

Risk quantification

Risk planning

Risk qualification

123. Which of the following describes risk mitigation?

The transfer of the risk to another entity or project inside or outside the organization, along with associated costs.

The understanding of the risk with a detailed explanation of how the project intends to address the potential for occurrence.

The quantification of the risk in terms of how much the risk could potentially cost the project or parent organization.

The weighting or prioritization of the risk against all other identified risks within this project or others associated with it.

124. A project manager has updated the project schedule but cannot analyze the schedule performance.

Which of the following steps did the project manager miss?

Lock the schedule

Approve the schedule

Baseline the schedule

Fast track the schedule

125. A project manager is successfully adhering to an eight-week project schedule through week three. A change in the marketplace will require the project manager to deliver the product one week early.

Given the project schedule above, which of the following aspects are missing for the project manager to plan and execute an accelerated schedule? (Choose two).

Cost

Predecessors

Lag

Durations

Resource loading

Subtasks

Float

126. A project needs to know if a project is progressing as planned.

Which of the following tools would be BEST to measure progress?

Histogram

KPI

Pareto chart

RACI matrix

CPM

127. During an active project, the finished deliverables become subject to new regulatory standards, and a new testing process must be included.

Which of the following constraints is influencing this project?

Scope creep

Resources

Quality

Requirements

128. During the risk assessment process, the qualitative analysis results in the majority of risk scores being rated as medium.

Which of the following is the BEST course of action?

Increase the contingency reserve.

Add the risks to the watch list.

Establish and monitor trigger conditions.

Assign the sponsor as the primary risk owner.

129. There is friction between team members who were on the team before a merger took place

and those who transitioned during the merger. This situation is having an adverse effect on team performance.

Which of the following can the project manager do to help resolve this issue?

Observe the team during the transition period and give the team time to form.

Engage in relationship building by getting both sides to work on tasks together.

Report the conflict to human resources and let them address it.

Assign tasks between the team members to ensure interaction is limited.

130. An outsourced project team member approaches the project manager and complains that the contract does not permit overtime. The project manager had fast-tracked tasks that require additional hours.

Which of the following documents did the project manager fail to reference?

MOU

MOA

SOW

SLA

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131. Which of the following is the BEST source for identifying the defect tolerance of a project?

SOW

SWOT

KPP

SLA

132. Given the table below for a house construction project:

The table above is an example of which of the following project artifacts?

Project plan

SOW

WBS

RTM

RBS

Status report

133. The quarterly financial statement has been released, and portfolios are losing funding for projects.

Which of the following options are MOST appropriate to keep the project alive and on schedule? (Choose two.)

Shorten the project duration.

Reduce the features being released.

Request more time with a smaller project team.

Reduce quality control.

Ask for operational team support.

134. Which of the following can a project manager use to keep track of finances and ensure costs are accurately applied to a project?

PO numbers

Cost baseline

Bill of materials

WBS codes

135. The project manager for a TV tower construction project receives notification that a strong storm is expected the following week.

Which of the following should the project manager do NEXT?

Evaluate the risk, inform major stakeholders about the problem, and issue a change request immediately.

Evaluate the risk, fill in the issue log, and communicate it according to the communication plan.

Evaluate the risk, develop a mitigation plan, and communicate it according to the communication plan.

Evaluate the risk, reschedule all outdoor tasks for a later time, and inform major stakeholders.

136. A company engaged a third-party audit firm to provide regular financial oversight for regulatory compliance and requested a project manager to work with the firm. The PMO declines to assign a project manager and refers to another department within the company.

Which of the following is MOST likely the reason for this?

There are not enough project managers available for additional work

The work does not align with the strategic objectives of the organization

This is ongoing work the vendor has been hired to perform

The third party has a reputation for expertise in this area

137. A senior developer abruptly resigned without notice. Because of the senior developer’s expertise, the active task workload was substantial.

This would likely impact the project’s: (Select two.)

environment

scheduling

requirements

quality

scope

budget

138. A project manager has developed the initial schedule for an upcoming project.

Using the attached schedule, which of the following is the critical path?

12 days

14 days

16 days

17 days

139. The government wants to start a project that will launch a satellite but lacks the appropriate SMEs.

Which of the following would be BEST to solicit vendors?

LOI

RFQ

RFI

SOW

140. A new project manager is assigned in the middle of a seven-month project. The project is behind schedule, and there is only historical weekly cost data available.

Which of the following best practices should the project manager perform to assess project costs?

Review the SP

Create a burndown chart.

Ask the project sponsor for additional funding.

Perform a cost benefit analysis.

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141. In a highway construction project, the project team has identified the need to utilize additional land for staging equipment.

After documenting the change request, which of the following should be accomplished NEXT?

Communicate with the stakeholders

Audit the documentation

Obtain approval

Identify the approval authority

142. Which of the following charts is a graphical representation of the causes of a specific event?

Histogram

Scatter

Fishbone

Gantt

143. Which of the following resources outlines consequences of non-performance?

Project sponsor

Project team

Customer

Project management office

144. Because of space limitations, there has been a long history of contention among the team.

Which of the following actions can the project manager take that would MOST contribute to a successful project?

Ignore the issue.

Require staff to focus on deliverables.

Replace team members.

Hold an open dialogue to build consensus.

145. The following tasks are required to complete an IT project that is behind schedule:

Which of the following is the critical path?

3, 2, 4

4, 2, 3

3, 2, 1, 4

4, 1, 2, 3

146. A software upgrade project has been postponed because it may impact a critical business system.

Which of the following strategies has been applied?

Accept risk

Mitigate risk

Avoid risk

Exploit risk

147. The diagram or chart should include cause effect analysis and investigate historical information.

Which of the following should be used given these requirements?

Pareto Chart

Ishikawa Diagram

Histogram

Probability diagram

Run chart

Scatter chart

148. Project B cannot start before Project A is complete, but Project B has been given authorization to begin to meet legislative requirements.

Which of the following is the BEST way to expedite the projects?

Project A can reduce the number of deliverables.

Project A can be crashed using Project B's resources.

Project B can have its resources leveled.

Project B can begin without Project A completing, therefore accepting future rework.

149. A company is in the process of combining the human resources and marketing departments.

Which of the following describes this change?

Business process change

Business merger

Internal reorganization

Interorganizational change

150. Team members in a projectized organization are released at the end of a project and placed on the “bench”.

Which of the following should the benched team members do NEXT?

Find a new project.

Check in with a functional manager.

Report to the project manager.

Contact the project sponsor.

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151. A project team member states that the tasks identified in the project schedule for the week greatly exceed the number of available hours for the week.

Which of the following activities would have allowed the project manager to identify and correct this issue in advance?

Risk identification

Gate review

Resource allocation

Resource leveling

152. An organization needs a vendor to provide a solution. The organization can only describe its goals but not how to accomplish the work.

Which of the following types of procurement should be used?

Request for information

Request for quote

Request for bid

Request for proposal

153. A project sponsor and Chief Information Officer (CIO) disagree about how to release the final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps.

Which of the following conflict resolution techniques is the project manager using?

Forcing

Negotiating

Compromising

Avoiding

154. A project manager is developing a communication plan for an enterprise-wide strategic project.

Which of the following communication methods is BEST for sharing the project status reports?

Video conferencing

Intranet

Face-to-face meetings

155. A fire alarm goes off in the building where the project team works. Employees are instructed to leave the premises immediately using the stairs; they are not to use elevators, and they must gather in one place outside the building for further instructions.

This is known as a:

business change response

change management response

business continuity response

risk management response

156. Which of the following provides tools and standard documentation for the project team?

Project management office

Project manager

Project coordinator

Project steering committee

157. Near the end of a sprint, the IT systems were taken down for a critical patch, and the team was inactive for four hours. The team members are concerned they will not be able to complete their tasks before the end of the sprint.

Which of the following BEST describes how the Scrum master should assist the team to finish on time?

Bring the additional resources to help complete the work.

Add the uncompleted work to the product backlog.

Move the work to the next sprint.

Inform the team members they will need to work longer hours.

158. Which of the following job roles is primarily tasked with communicating the project timeline changes?

Project scheduler

Project manager

Project sponsor

Project coordinator

159. Which of the following is the primary purpose of an MOA or an MOU?

State expectations of all signatory parties to reduce potential misunderstandings.

Facilitate potential legal action and resulting remediation if one of the signatory parties violates any terms.

Enumerate a detailed code of conduct for all employees, contractors, and subcontractors participating in the program.

Provide transparency to competitors regarding all signatory parties.

160. To maintain an active project’s progress, the project manager does not acknowledge any opposing input that was provided.

Which of the following techniques is this an example of?

Mitigating

Negotiating

Forcing

Avoiding

Accepting

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161. While planning a project, the project team estimates known expenses but also applies a margin of error for unknown expenses.

Which of the following is the project team trying to determine?

Cost of quality

Expenditures

Total project cost

Burn rate

162. A project has activities on the critical path that must be completed before other activities can start:

Task A is dependent on Task C before Task D can be completed.

Task A requires Task B to start.

Task B takes twice as long to complete as Task C.

Which of the following is the appropriate ordering of the critical path?

B, A, D

C, B, D, A

D, A, C

B, C, A, D

163. A project sponsor no longer wants to receive email communications and insists on physical paper copies.

Which of the following BEST describes this situation?

Cultural differences

Personal preferences

Intraorganizational differences

Technological factors

164. Which of the following documents serves the primary purpose of requesting details about a vendor’s capabilities?

RFP

RFI

RFQ

NDA

165. The anticipated funding level for an approved project was reduced. The sponsor has met with the project manager to identify several scope reductions.

Which of the following is the NEXT step the project manager should take?

Update the documentation.

Implement the change.

Close the project.

Evaluate the impact.

166. Which of the following is a risk strategy?

Risk quantification

Risk avoidance

Risk identification

Risk review

167. Which of the following indicators would help the project manager to determine the financial status of the project?

COQ

BAC

168. Risk ID 2 has occurred.

Which of the following ways should the project manager update the risk register?

Add a column for probability and set risk 2 at 100%

Change the risk 2 response to backups restored

Change the risk 2 status to issue

Change the risk 2 owner to PM

169. Which of the following normally would be completed prior to a vendor responding to an RFP?

Contract

SLA

NDA

170. A functional manager within a project is requesting to edit the display features of an application that is being developed.

Which of the following has the authority to approve the edit?

CCB

PMO

SME

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171. A company’s Chief Executive Officer (CEO) has asked the project manager to update upper management regarding the status of a project. The project manager sends weekly written reports to the CEO and upper management. The project manager receives feedback that several administrators are frustrated with the level of detail and the frequency of the updates.

Which of the following is the BEST step for the project manager to take to resolve this issue?

Customize the reports for each administrator in their preferred manner.

Set up a meeting with the supervisor to discuss and resolve the issue.

Stop sending reports and wait for upper management to talk to the project manager about their preferences.

Start giving verbal reports to upper management so they can hear about the project in person.

172. A project manager is managing a transactional project. One of the key team members is having difficulties understanding the client requirements.

Which of the following actions would be BEST for the project manager to take?

Ask the client to provide additional language resources to the team.

Purchase a language translation program.

Hire a translator to help the key team member

Ask the client to provide requirements in the native language of the team.

173. A project manager is overseeing a project to analyze large amounts of data to find customer preferences. The large data sets are hosted by an external provider, and the project manager is concerned about losing access to the data.

Which of the following documents is appropriate for use in this situation?

Project schedule

Risk register

Action item log

Issue log

174. A highly skilled project engineer will be on indefinite medical leave. No one on the project team has the required skill set to replace the engineer.

Which of the following will be impacted MOST by the absence of the engineer?

Resources

Environment

Deliverables

Requirements

175. A vendor developed a new payroll system for a local transit authority. Due to the system’s complexity, the vendor will need to work with the transit authority for three months after system implementation.

This will be documented in the:

warranty.

training plan.

176. A project team is mainly based in a metropolitan area. The team also has members in a remote area, where Internet access is limited and unstable.

Which of the following factors will MOST likely influence the communication methods used in the project?

Personal preferences

Technological factors

Language barriers

Cultural differences

177. Which of the following primary factors are used to prioritize the development of risk response strategies? (Choose two.)

Likelihood

Timeline

Impact

Quality

Cost