Newly Update CCNP Collaboration CLICA 300-810 Exam Questions

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The latest CCNP Collaboration CLICA 300-810 Exam Questions are newly updated with 160 questions and answers for your preparation. FreeTestShare CCNP Collaboration CLICA 300-810 Exam Questions are the greatest way to ensure your success in only one sitting. By practicing with our 300-810 questions and answers, you will be able to easily answer all the questions. This material will assist you in determining the types of questions and topics that will be covered on the Cisco 300-810 test. Our 300-810 Exam Questions make your preparation process simply because they are designed to help you pass your Implementing Cisco Collaboration Applications (CLICA) exam on the first try.

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1. Refer to the exhibit.

Which protocol is used for communication between Cisco IM and Presence and Microsoft Exchange Server?

POP3

IMAP

EWS

XMPP

2. Which Cisco Unified Connections Manager service is required for users to control their desk phones using Cisco Jabber?

Cisco CTIManager

Cisco CTL Provider

Cisco Presence Engine

Cisco Serviceability Reporter

3. The persistent chat feature is configured in a Cisco Jabber deployment that is running Cisco Unified IM and Presence 11.5 SU6 Desktop clients are working but mobile clients are not displaying persistent chats.

Which configuration Is necessary to enable the Jabber persistent chat feature on mobile devices?

while logged into IM and Presence server Administration, go to 'Messaging', then Settings", and check the checkbox for the 'Enable persistent chat for mobile" field

add the <Persistent_Chat_Mobile_Enabled>false</Persistent_Chat_Mobile_Enabled> line to the Jabber configuration file that is used by all Jabber devices

add the <Persistent_Chat_Enable>true</Persistent_Chat_Enabled> line to the Jabber configuration rule that is used by mobile devices

add "Enable_Persistent_Chat'' in the "Cisco Support Field' on the Jabber for mobile device configuration page on Cisco UCM

4. DRAG DROP

An engineer is configuring a Jabber client installation switch for a phone system using Cisco UCM as the registration server, with a softphone control address of 10.0.1.200. and configuration files received from 10.11.20.201 after all previous configurations are cleared. Drag and drop the snippets from the bottom of the image onto the blanks in the image to complete this configuration. Not all options are used.

5. A collaboration engineer is installing Jabber for Windows via the CLI Which two authentication command line arguments ensure that the client authenticates to a Cisco UCM server? (Choose two.)

CCMCIP=10.10.10 99

CUP_ADDRESS=10.10.10.98

CTI=10.10.10.97

REGISTRATION_SERVER=CUCM

EXCLUDED_SERVICES=Webex

6. Refer to the exhibit.

An administrator is configuring the auto-attendant script for a Cisco Unity Express Integration to Cisco UCME and wants to play the “busOpenprompt” wave file when il is not a holiday.

How should the script be configured to accomplish this goal?

Check the Business Hours only if the "Is Holiday" prompt returns a "Yes".

Swap me Open and Closed branches in the script.

Check the Business Hours only if the "Is Holiday" prompt returns a "No".

Swap the “busOpenPrompt” with “busclosedPrompt”.

7. To redirect calls from the phone extension for user A to the voicemail greeting, which call routing rule should be used in Cisco Unity Connection?

Attempt Forward forwarded routing rule

Opening Greeting direct routing rule

Attempt Sign-In direct routing rule

Opening Greeting forwarded routing rule

8. Which two steps are needed to configure high availability in Cisco IM and presence? (choose two.)

Enable the Failover Check box

Configure CUP administrator

Assign the subscriber to the redundancy group

Select the enable high availability checkbox and save the configuration change

Configure the CUP AXL user.

9. SAML SSO is enabled in Cisco Unified Communications Manager.

What happens when a browser-based client attempts to access a protected resource on a service provider?

The browser follows the redirect and issues an HTTPS GET request to the Id

The IdP checks for a valid browser session.

The service provider generates a SAML authentication request.

The SAML request is maintained as a query parameter in the GET request.

10. What is the maximum number of Cisco Unity Connection locations connected in a HTTPS network?

200

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11. Refer to the exhibit.

After receiving a new desk phone, the Jabber user can no longer make calls via phone control. The help desk collected the user’s Jabber problem report and verified that they the correct Cisco UCM CTI permissions.

Which configuration must be changed to correct this issue?

Verify that the desk phone device has Allow Control of Device from CTI enabled.

Verify that the Cisco UCM service profile has Cisco UCM CTI servers configured.

Verify that the user’s desk phone device is listed as a controlled device in the Cisco UCM end user configuration

Verify that the device line configuration has Allow Control of Device from CTI enabled.

12. An engineer is configuring XMPP federation on the Cisco IM and Presence server and has changed the security settings to TLS Optional on one node in the cluster.

What is the next step in the configuration process?

Start the Cisco DB Replicator

Start the Cisco Replication Watcher.

Restart the Cisco XCP Router.

Restart the Cisco Presence Engine

13. Refer to the exhibit.

Users report that they are prompted to accept server certificates when they initially run Cisco Jabber. An engineer removes these prompts to prevent confusion.

Which statement about this scenario is true?

Presentation of the certificates can be disabled by setting up Cisco IM&P servers into nonsecure mode.

Nothing can be done to resolve this issue because certificates must be accepted by each Jabber user, per Cisco policy.

These certificates are self-signed certificates, so they must be added manually to the user OS certificate stores.

The behavior is a security breach because certificates are considered untrusted and as not coming from Cisco Collaboration servers.

14. Which statement describes a role of AXL communications in the BLF Plug-in Service of the Cisco Unified Attendant Console?

The AXL communications allow registered attendants to log in to Cisco Unified Communications Manager and receive calls.

The AXL communications enable Device Resolution Manager to resolve the device statuses of operator and system devices.

The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified Attendant Console versions match.

The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified CM versions.

15.

Graphical user interface, text, application, email

Description automatically generated

Refer to the exhibit. An administrator troubleshoots push notifications, and Cisco TAC requests the trace files from the cluster. From which location should the files be collected?

Graphical user interface, text, application

Description automatically generated

Graphical user interface, text, application

Description automatically generated

Option A

Option B

Option C

Option D

16. A collaboration engineer Is troubleshooting an Issue with Jabber client logins on the Internal network. Users are receiving a certificate error message that Jabber cannot accept the certificate from the server. Users of phone-only mode Jabber clients do not have the same issue.

Which two certificates must be regenerated in the initial steps of resolving this issue? (Choose two.)

Cisco UCM tomcat certificate

Cisco IM and Presence cup-xmpp certificate

Cisco UCM CallManager certificate

Cisco IM and Presence cup certificate

Cisco IM and Presence tomcat certificate

17. Which two child elements can be in an XMPP message stanza? (Choose two.)

<body/>

18. An administrator is configuring call handlers in Cisco Unity Connection. The administrator must ensure that internal extensions are restricted so that callers must go through the company operator to reach employees, and so that callers hear an error message if they attempt to dial extensions directly.

Which setting is configured to accomplish this task?

Transfer Rules

Caller Input

Greetings

Message Settings

19. An engineer must verify that the DNS SRV entries that are configured have the correct Information.

How Is this configuration completed via a Windows machine?

Go to Windows Explorer and type nslookup. Set the type=internet, and then enter the SRV record.

Go to the command prompt and type dnslookup. Set the type=sip. and then enter the SRV record.

Go to Internet Explorer and type nslookup. Set the type=srv, and then enter the SRV record.

Go to the command prompt and type nslookup. Set the type=srv, and then enter the SRV record.

20. Refer to the exhibit.

Which two steps resolve the “Users with Duplicate User IDs” message? (Choose two.)

Rename the directory URI value for one of the users to ensure that there is no duplication.

Rename the User ID value for one user if different users on different clusters have the same User ID assigned.

Unassign a user from one of the clusters when the same user is assigned to two different clusters.

Assign the duplicate user to the secondary Cisco IM and Presence node.

Delete the user ID for the duplicate user I

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21. An engineer is configuring Cisco Unity Connection to provide messaging services and needs to designate a set of phone numbers to be used for transferring calls within the organization to prevent toll fraud.

Which mechanism in Cisco Unity Connection should be modified to accomplish this goal?

restriction tables

calling search spaces

transfer rules

fraud tables

22. An engineer is asked to configure cisco jabber for windows on-premises, in phone-only mode and later with cisco IM and presence.

In the configuration steps, which two DNS records will be needed, assuming the jabber client is in “domain.com?’ (Choose two.)

Option A

Option B

Option C

Option D

Option E

23. An engineer is checking the Cisco Unified Communications Manager and Cisco Unity Connection integration and presses the Message button on a phone to check the voicemail.

Which action does Cisco Unified CM take?

Cisco Unified CM looks up the voicemail pilot configured to dial.

Cisco Unified CM routes the configured hunt pilot to Unity Connection.

Cisco Unified CM looks up the hunt pilot configured to dial.

Cisco Unified CM sends an AXL query to Unity Connection.

24. Refer to the exhibit.

User A tries to log in to the Cisco Jabber client, the login works fine, but the user cannot see their self-presence or other users' presence in their contact list. The administrator checks the Cisco IM and Presence Server logs and sees an issue.

What is the issue, and bow does It get resolved?

The user credentials are incorrect; ask the user to change the credentials.

The user is duplicated in another Cisco IM and Presence cluster; unassign the user from the duplicate IM and Presence cluster.

Presence has stopped working for the user; unassign and reassign the end-user to Cisco IM and Presence.

The Cisco IM and Presence Server has CPU/memory issues; restart the IM and Presence Server.

25.

A picture containing graphical user interface

Description automatically generated

Refer to the exhibit. A collaboration engineer is troubleshooting an alarm that indicates that there are duplicate user IDs.

Which two actions resolve this issue? (Choose two.)

Rename the user ID value for one user if different users on different clusters have the same user ID assigned

Delete the user ID for the duplicate user ID

Rename the directory URI value for one of the users to ensure that there is no duplication.

Assign the duplicate user to the secondary Cisco IM and Presence node

Unassign a user from one of the dusters when the same user is assigned to two different dusters

26. Which HTTP response code does Cisco UCM use to redirect a client to the identity provider for authentication?

300

301

302

304

27. DRAG DROP

Drag and drop the events for an on-premises Jabber SAML SSO flow from the left into the correct order on the right.

28. An engineer needs to configure individual call handler greetings on Cisco Unity Connection so that a single greeting can override all other greetings set by users during a holiday period.

Which type of greeting should be configured to accomplish this goal?

internal

Holiday

Alternate

Closed

29. An administrator is troubleshooting an Issue with Cisco Unity Connection. When outside callers interact with the Auto-Attendant, the callers cannot reach the operator when they press '0’. However, the callers can leave messages for users when they get a user's mailbox. Internal callers to the Auto-Attendant are experiencing the same issue.

Which two areas should the administrator verify that Cisco Unity Connection is receiving the callers' keypresses? (Choose two.)

Cisco Unity Connection Media (Wave) Traces

Cisco Unity Connection Remote Port Status Monitor

Cisco Unity Connection Packet Capture

Cisco UCM CallManager Traces

Cisco UCM CDR Records

30. Which two methods does Cisco Jabber use for contact searching in an on-premises deployment model? (Choose two.)

HTTP

XMPP

UDS

LDAP

SIP

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31. An administrator is configuring digital networking between Cisco Unity Connection clusters.

What are two requirements for the configuration? {Choose two.)

end-user credentials

IP address/FODN of LDAP server

IP address/FQDN of Cisco UCM servers

system administrator credentials

IP address/FODN of the Cisco Unity Connection servers

32. Users report issues while logging in to their voicemail using the Voicemail tab in their Cisco Jabber clients. The issue occurs after users provide valid Cisco Unified Communications credentials, but they receive a failure message.

What is the cause of this issue?

A proper service profile is not configured on Cisco Unified Communications Manager.

The voicemail users are not configured in the Cisco Unity Connection server.

The web application voicemail password is set “User Must Change at Next Sign-in”.

The voicemail password is not set for all users.

33. DRAG DROP

Drag and drop the steps for SAML SSO authentication from the left into the order on the right.

34. Which SAML 2.0 profile is supported by Cisco UCM, Cisco Unified IM and Presence, and Unity Connection version 10.x and above?

single logout

web browser SSO

name identifier management

identity provider discovery

35. Users on Cisco.com experience issues while using Cisco Jabber, and the error 'Cannot communicate with the server" appears. An engineer checks the logs for the Jabber client and discovers the error "LERR_JABBER_AUTH <17>: Authentication error with server e.g. resource bind, TLS, create a session or SASL error.

What should be checked to resolve this issue?

if the LDAP server Is reachable and if port 443 Is open

if cup-xmpp certificates are valid and if port 8443 is open

if the cup-xmpp certificates are valid and if port 5222 is open

if the LDAP server Is reachable and If port 5222 Is open

36. Which operating system is supported for smart card-based authentication on Jabber and Cisco UCM platforms?

Mac OS

Linux

Chrome OS

Windows

37. Digital networking is configured between two Cisco Unity Connection clusters using an HTTPS connection.

Which two objects are replicated between these two clusters? (Choose two.)

partitions and search spaces

user greetings

user templates and user greetings

call handlers

users and their corresponding mailboxes

38. Which two protocols does the Cisco IM Presence service use to federate with external domains? (Choose two.)

XMPP

SNMP

SIP

SCCP

SMPP

39. A collaboration engineer troubleshoots an Issue with Cisco IM and Presence federated with Microsoft Skype for Business. A Cisco Jabber user reports being unable to see the presence status of a user on Microsoft Skype for Business when searching for the Microsoft user.

Which action resolves this issue?

Disable TLS for the federation.

Configure the federation to use the XMPP protocol.

Add a static route on Cisco IM and Presence to the Skype for Business domain.

Have the Jabber user add the Skype for Business user to the Jabber contact list.

40. Refer to Exhibit.

An engineer is troubleshooting operation performance in the network.

Which account should be taken to restore high availability in the sub cluster?

Start all critical services on the second node, and select the Fallback button in the “Presence Redundancy Group Configuration”

Go to “Presence Redundancy Group Configuration” on the Cisco UCM Administration page and select the Fallback button.

Start all critical services on both nodes and select “rebalance users” in the “Presence User Assignment”

Go to “Presence User Agreement” on the Cisco UCM Administration page and select “rebalance users” for all users.